Designation Back Office Clerk
Date Advertised 14 March 2023
Business Unit Branch Operations
Geographical Area Zimbabwe
Department Retail & Business Banking
Vacancy Manager Team Leader
Purpose of the job Responsible for the processing all payments, settlements and reconciliations
Main Focus Areas
• Day to day responsibility for the back-office activities ensuring smooth and efficient operations.
• Ensure all payments, settlements and reconciliations are correct.
• Managing the processes to clear and settle transactions.
• Reconciling systems by checking that the data flows from the revenue generating front office to the operations systems (operations control)
• Monitoring the activity and reports of daily transactions.
• Having sole responsibility for handling specific client issues related to back office operations.
• Liaising with clients regarding transaction settlements, as and when required. Ensure that the Branch Suspense Accounts are reconciled daily.
• Dealing with all client queries received by the bank.
• Printing clients interim and account statements when required.
• Ensuring that client protection rules are adhered to.
• Ensure suspense accounts are followed up and long outstanding eliminated. Ensure accurate capturing of transfers.
Qualifications and Work Experience
• 2 ‘A’ Levels
• 5 ‘O’ levels including Mathematics and English
• Business Degree
• Minimum 2 years Retail banking experience or similar.
Skills and Competencies:
• Positive attitude.
• Efficient time management.
• Ambitious and energetic, able to get things done.
• Confident and resilient.
• Excellent communicator and motivator.
• Attention to detail.
• Risk aware.
• Task oriented.
• Initiative.
• Maturity and credibility
Job Related Knowledge
• Knowledge of legal and regulatory issues typical for the country banking system.
Interested applicants who meet the job requirements should e-mail their CVs to Careerszim@bancabc.co.zw indicating the Branch of their choice with the Heading: “Back Office Clerk” attaching all academic certificates and transcripts APPOINTMENTS WILL BE MADE IN COMPLIANCE WITH BancABC’s RECRUITMENT POLICY.
Closing date: 17 March 2023 1630hrs.