Windows Platforms Manager – ICT - Level 7 (1 Post)
Ict & Computer Jobs
Job Description
Applications are invited from suitably qualified persons to fill the following posts within the Zimbabwe Revenue Authority (ZIMRA) – an equal opportunity employer.
Duties and Responsibilities
Key Responsibilities
▪ Design, implement and monitor Windows infrastructure platforms across ZIMRA’s ICT environment
▪ Ensuring system availability, performance and resilience.
▪ Safeguard critical enterprise systems
▪ Enforce patching schedules, validate backup routines ▪ Monitor server health and escalating anomalies.
▪ Ensures ZIMRA’s infrastructure remains resilient, compliant and aligned with COBIT
▪ Support enterprise ICT and digital transformation initiatives aligned to ZIMRA strategic objectives and modern tax administration requirements.
▪ Ensure availability, resilience, optimisation, governance and security of mission-critical taxpayer-facing systems and enterprise platforms.
▪ Implement governance controls, operational standards, audit requirements and compliance frameworks aligned to COBIT, ITIL, ISO/IEC 27001
▪ Conduct monitoring, incident management, root cause analysis, risk mitigation and continuous service improvement activities.
▪ Maintain audit-ready documentation, governance artefacts, compliance evidence, technical standards and operational dashboards.
▪ Collaborate with business units, vendors, financial institutions, regulators and multidisciplinary ICT teams to improve enterprise service delivery.
▪ Support disaster recovery, business continuity, cyber resilience and operational continuity initiatives across enterprise systems.
▪ Mentor specialists and technical teams while promoting knowledge sharing and continuous improvement.
Qualifications and Experience
Job Skills and Competencies
Proficiency in enterprise Windows Server administration (Active Directory, Group Policy, DNS, DHCP).
Strong knowledge of virtualisation platforms (VMware, Hyper-V) and hybrid cloud integration (Azure, AWS).
Experience with enterprise backup and recovery tools (Veeam, Commvault, Microsoft DPM).
▪ Competence in patch governance, lifecycle management and configuration baselines.
▪ Understanding of monitoring tools (Nagios, SolarWinds, SCOM, Zabbix) and performance tuning at enterprise scale.
▪ Familiarity with cloud integration (Azure, AWS) for hybrid infrastructure
▪ Understanding of enterprise ICT governance, cybersecurity, digital transformation data protection environments.
▪ Knowledge of enterprise governance frameworks including COBIT 2019, ITIL 4, ISO/IEC 27001 and data protection legislation.
▪ Strong analytical, problem-solving, troubleshooting and operational risk management capability.
▪ Ability to work effectively in multidisciplinary, high-pressure and mission-critical environments.
▪ Excellent communication, stakeholder engagement, technical reporting and presentation skills.
▪ Strong understanding of enterprise systems integration, operational resilience, audit readiness and compliance management.
▪ Ability to manage priorities, support operational excellence and drive continuous improvement initiatives.
Qualifications and Experience
▪ Bachelor’s Degree in ICT, Computer Science, Information Systems or equivalent discipline.
▪ At least one certification in Microsoft Certified: Windows Server Hybrid Administrator Associate, Azure Administrator Associate, VMware Certified Professional or any equivalent certification
▪ Relevant enterprise ICT, infrastructure applications development, systems integration, or digital services experience.
▪ At least 5 years’ experience supporting large-scale enterprise platforms or public sector digital transformation initiatives.
How to Apply
Interested candidates should submit applications, accompanied by a detailed Curriculum Vitae by 19 May 2026. All applications should be emailed to ZimraRecruitment@zimra.co.zw with the position title clearly stated in the email subject line, e.g. Head ICT Operations & Service Delivery – ICT Level 5. The applications should be
addressed to:
Director Human Capital
Zimbabwe Revenue Authority
6th Floor ZB Centre
Corner First Street / Kwame Nkrumah Avenue
P. O. Box 4360
HARARE
Please note that only shortlisted applicants will be responded to and females are encouraged to apply.