Terms of Reference (ToR) - for the elaboration of a feasibility study – Childline Zimbabwe

Job Description

Kindernothilfe (KNH) is a children's rights organisation based on Christian values. Since its foundation in 1959, the organisation has been committed to the recognition of children and young people in situations of poverty and marginalisation as subjects of rights. In 2020, Kindernothilfe in Germany and its branches in Austria, Switzerland and Luxembourg protected and strengthened the rights of 1.9 million children and adolescents through 566 projects in 33 countries in Africa, Asia, Latin America and Europe. Kindernothilfe implements awareness raising, education and advocacy projects in line with development policies. The projects contribute to the realisation of children's rights through the UN Convention on the Rights of the Child. Over the past ten years, Kindernothilfe has focused on promoting the Child-rights based approach (CRA) in order to change children's lives for the better in the long term. Kindernothilfe aims to create a world in which children and young people live a dignified life and enjoy their rights without being discriminated against because of their social, economic or political status or their religious beliefs.

Childline Zimbabwe is a registered Private Voluntary Organisation (PVO 7/2001). Childline provides a free 24-hour hotline and online reporting and support platform for children and young people in Zimbabwe. The organisation provides children, young people, families and those involved with children, preventative, educational, therapeutic and rehabilitation services in addition to undertaking research and advocacy on child and youth safeguarding. Childline’s vision is: ‘A Zimbabwe that is passionate about the protection of children, championing, guarding and protecting their rights’. This is achieved through the organisation’s mission: ‘To champion, defend and promote the rights of children in Zimbabwe through the provision of safe, confidential and child friendly reporting mechanisms centred around a free 24-hour counselling service’.
Brief description of the project
The project is not yet fully developed, but the broad outlines of its objectives, the first approaches to the expected results and the strategic activities are presented below. Project objective : create a drug free community for young people (males and females) aged 13 to 24 years in Harare, Bulawayo and Mutare. Reduction of drug use through lobbying government to design early warning systems, drug rehabilitation guideline which will support the operationalisation of the Zimbabwe Drug Master Plan.The preparation of the feasibility study is an essential component for Kindernothilfe and Childline Zimbabwe. The results of such a study should help to refine the project concept, present the institutional, social, political, economic and environmental context and identify the opportunities and risks of project implementation. They will guide the conceptualisation of the whole project. The purpose of the study is therefore to examine the project objectives and its planned components and strategies in the light of the given context and available resources

Duties and Responsibilities

The implementation of the study should be planned in a participatory manner to allow for joint learning experiences. Possible risks and obstacles to project implementation should be identified and mitigated at an early stage. Bad investments should be avoided. The study should enable Kindernothilfe to gain in-depth knowledge about the project and to accompany and support its partner organisation in the planning and implementation of the project in the best possible way.
The following important steps should be taken into account when planning and carrying out the study:
- An analysis of the project context (political, social, structural, economic and ecological)
- For child rights-based projects: An analysis of the situation of children and the main violations of
their rights.
- An analysis of the main actors and managers in the planned project areas
- Clarification (and if necessary adaptation) of the project objectives with the identification of
appropriate indicators for monitoring and measuring the achievement of the objectives.
- Review and, where necessary, adaptation of approaches and strategies.
The study report should provide clear and practically feasible recommendations that will be taken into account in the subsequent planning of the project. In doing so, the overall direction and purpose of the project should not be changed.
A proposed impact matrix with appropriate indicators should be presented as one of the outcomes of the study.
The verification of the feasibility of the proposed project is based on the collection and analysis of primary and secondary data, as well as other essential information that can support the subsequent conceptualisation of the project. The sustainability factors of the project are determined and the capacity of Childline to implement it is presented.
The approach actively involves the staff of the partner organisation as well as representatives of the target groups and stakeholders. The study thus makes an important contribution to the submission of a qualified project proposal to the Ministry of Economic Development and Cooperation
According to the Guide to Conducting Feasibility Studies , it is recommended that consultants use a mixed methodology (quantitative and qualitative) based on the following aspects
- The choice of a participatory approach
- the choice and development of appropriate methods and instruments for data collection and analysis
- involvement of stakeholders including children / youths and duty bearers

The preparation of the feasibility study will have a maximum duration of 4-5 weeks starting from October 1st and will be carried out in three main phases including a review of the available documents, the field data collection phase and the data analysis and report preparation. The report should be presented in a first draft which should be submitted by November 10th to Precious Taru director@childline.org.zw from Childline Zimbabwe, as well as to Tanja Pazdzierny Tanja.Pazdzierny@knh.de and Anja Osswald Anja.osswald@knh.de.

Framework of the study
The Guide to Conducting Feasibility Studies recommends that an analysis should be carried out which considers, among other things, the following questions

Contextual analysis at macro, meso and micro levels.
 Which current problems in the living situations of the target groups have been identified and are relevant to the project design? Which of these causes are prioritised and addressed in the project?
 What local potentials, existing structures (institutions, networks, umbrella organisations and others) and social mechanisms can be built upon? What gaps in the system have been identified?
 If so, are there approaches and results from previous development measures? If so, how will this be built upon?
 What other framework conditions, such as conflict dynamics, need to be taken into account in the context of the planned project?

Partner organisation in the context of the project
 Which organisation(s) has/have been chosen as the local promoter(s) of the project and why? Whose idea was the project? How is the ownership of the project by the implementing organisation ensured?
 To what extent are potential agreements between actors formalised? Are there formal agreements between actors?
 Are the resources and strengths of the partners known individually and at organisational level?
 Which relevant professional, methodological and political competences need to be developed individually and at organisational level?

Target group(s) and other actors (at macro, meso and micro levels)
 How and by whom are the direct target groups selected, and according to what criteria?
 What is the composition of the respective target groups? To what extent are the target groups homogeneous or heterogeneous in terms of factors such as gender, ethnicity, age, sexual orientation, l
 language, abilities and to what extent should the project take this into account?
 What is the self-help potential of the respective target groups? How could the project strengthen local problem-solving capacities?
 Do the target groups and other actors have a common understanding of the problems, prioritisation and objectives of the project? Are there convergences or conflicts of interest between some of the actors?
 How strong is the support, e.g. in the form of the different actors' own contribution to the project? What are their possibilities to influence the project?

Criteria and steps of the analysis
The following Organisation for Economic Co-operation and Development (OECD) criteria, also known as the OECD DAC criteria, should be considered for the feasibility study:
• Relevance: The extent to which the objectives and design of the intervention are relevant to the needs, policies and priorities of the beneficiaries, the country, the international community and the partners/agencies and remain relevant even as the context changes.
• Coherence: The extent to which the intervention is consistent with other interventions within a country, sector or institution.
• Effectiveness: The extent to which the objectives and outcomes of the intervention have been, or are being, achieved, including differentiated outcomes between populations.
• Efficiency: The extent to which the intervention produces, or is likely to produce, results in a cost-effective and timely manner.
• Impact: The extent to which the net benefits of the intervention will or are likely to persist.
• Sustainability: the extent to which the net benefits of the intervention will or are likely to be sustained

Qualifications and Experience

In carrying out the study, the following documents should be submitted:
Before the start of the field phase :
• An inception report containing detailed information on methodology, sample size and selection, timing and logistics.
• All data collection instruments (questionnaires, interview guides, observation sheets....). These should be agreed with KNH and Childline Zimbabwe
• A draft study report to be submitted by November 10th, 2022
• A finalised study report in which the observations of KNH and Childline zimbabwe have been taken into account and integrated. The final report is due within five to ten working days after feedback from KNH/the Childline Zimbabwe.

Structure and scope of the study report
The report should not exceed 30 pages (excluding annexes) and should have the following structure
• An executive summary presenting the main results of the study and the recommendations arising from it
• A short introduction with the essential information about the project under study
• A presentation of the main questions of the study and the methodology used, including information on the sample
• A presentation of the results of the study based on the analysed data
• A presentation of the conclusions and resulting recommendations for the project. This section can be complemented by an analysis of strengths and weaknesses, threats and opportunities.
• All necessary annexes (data collection tools, list of people consulted, etc.)
Individuals and teams of experts can apply to carry out the study. They must meet the following requirements:
• Have an academic background in a field of work relevant to development.
• Have several years' experience in carrying out feasibility studies, baseline studies, evaluations or other relevant studies.
• Proven expertise in the relevant areas of work of the proposed project.
• A very good knowledge of the national context
• Experience in planning projects based on human/child rights
• Local language skills for direct communication with target group representatives and stakeholders

How to Apply

Interested consultants are requested to send relevant documents electronically to the following contact address. The contact persons are also available to answer questions at the e-mail address indicated : Precious Taru director@childline.org.zw / hr@childline.org.zw/ Tanja.Pazdzierny@knh.de / Anja.osswald@knh.de
The file must include the following documents:
a letter of interest, an updated curriculum vitae and a list of references of similar assignments.
The tender must indicate the methodology envisaged, the number of working days foreseen, the daily fees with the foreseen ancillary costs as well as any applicable taxes and duties and information on the availability of the consultant(s).

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