Tele Sales Representative
Sales & Marketing Jobs
- Plus Five Pharmaceuticals
- Expires 10 Dec 2023
- Harare
- Full Time
Job Description
Based in Harare and Bulawayo
We are looking for an enthusiastic Telesales Representatives to contribute in generating sales
for our company. You will be responsible for closing sales deals over the phone and
maintaining good customer relationships.
An effective Telesales Representative must be an excellent communicator and have superior
people skills. You must be comfortable presenting products or services over the phone as
well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Duties and Responsibilities
Contact potential customers to inform them about a product or service using scripts
Answer questions about the products or company
Ask questions to understand customer requirements and close sales
Direct prospects to filed sales reps when needed
Enter and update customer information on the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales targets and facilitate future sales
Keep records of calls and sales and note useful information
Submit plans and reports in line with the company’s reporting systems
Qualifications and Experience
Proven experience as a telesales representative or other sales/customer service role.
Proven track record of successfully meeting sales quota especially over the phone
Good knowledge of relevant computer programs e.g. Microsoft and sage 200 and
telephone systems
Ability to learn about products and services and explain/offer them to customers and
prospects.
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address
complaints
Diploma or degree and sales and marketing or related qualification
Pharmacy Technician Diploma will be an added advantage
How to Apply
Applications should be accompanied by comprehensive CV and certified copies of qualification certificates addressed to petronellahkwangwari@gmail.com, also state preference between Harare and Bulawayo.
