Job Description
CBZ Bank Limited
Relationship Manager, Chinese Desk
Division: Corporate Banking Division
Location: Harare, Zimbabwe (On-site)
About the Job
An exciting career opportunity has arisen within CBZ Bank Limited for the position of Relationship Manager, Chinese Desk, Corporate Banking Division.
If you are willing to join a team of energized and passionate experts who are driven, this is a career opening for you.
Duties and Responsibilities
The Role – What We Expect From You
* Take the lead in building strong relationships with the Chinese business community.
* Maintain strong and growing banking relationships with the Chinese community.
* Understand client needs and provide tailor-made financial solutions.
* Provide clients with detailed information and presentations on financial products.
* Work with product development teams to introduce innovative and tailor-made solutions for the Chinese portfolio.
* Develop a customer value proposition for the Chinese business community.
* Conduct regular client visits, resolve issues promptly and drive retention, including business reviews.
* Grow revenue by increasing transactional volumes and wallet share.
* Promote, cross-sell and upsell bank products and digital solutions.
* Ensure adherence to regulatory requirements and internal policies.
* Assess client risk profiles and recommend credit facilities for borrowing customers in the portfolio.
* Identify and mitigate potential risks associated with the Chinese client portfolio.
* Gather, analyse and act on client feedback to enhance service delivery and customer satisfaction.
* Prepare sales and performance reports.
* Ensure strict adherence to regulatory requirements, internal policies and all compliance standards.
* Maintain accurate client interaction records and oversee proper acquisition and safekeeping of all onboarding documentation.
Qualifications and Experience
Qualifications, Skills and Experience Required
* Degree in Marketing, Banking & Finance, Business Studies, Economics, Financial Engineering, Science, Technology or a similar field from a recognised and reputable tertiary institution.
* Professional qualification such as an IOBZ Diploma or similar is an added advantage.
* At least 5 years’ experience in Relationship Management, preferably within financial services or a large commercial environment.
* Strong and demonstrable proficiency in Mandarin is an essential requirement.
* Strong skills in client relationship management, business development, data analysis and presentations.
* Excellent communication and stakeholder management skills.
* Strong understanding of Environmental, Social and Governance (ESG) principles and protocols and their impact on clients in the portfolio.
How to Apply
Application Process
If you meet the above criteria, upload your detailed CV and proof of qualifications on the CBZ LinkedIn platform.
Application Deadline: Thursday, 6 August 2026.
