Protection Officer
Ngo & Social Services Jobs
- Terre des Hommes Italia
- Expires 09 Jan 2025
- Chipinge
- Full Time
Job Description
Reports to: Project Coordinator/Country Representative
Location: Tongogara Refugee Settlement, Chipinge, Zimbabwe
Duration: Fixed Term Contract
Deadline: 9th January 2025
Terre Des Hommes Italia (TDH Italy), a child rights organisation seeks to hire a competent, qualified and
experienced Protection Officer to support the projects implemented by TdH Italy in the Tongogara Refugee
Settlement.
Job purpose
The Protection Officer will be responsible to provide a variety of protection interventions including Child
Protection and GBV casework, advocacy and awareness raising and psychosocial support services in Tongogara.
Duties and Responsibilities
Duties and Responsibilities
• Lead implementation of appropriate prevention and response services to protect women, girls, boys
and men from all forms of abuse.
• Ensure that a functioning case management system is operational and responsive to the needs of
refugees and other persons of concern.
• Develop and implement youth development programmes that improve adolescent protection,
health, education, and economic empowerment outcomes.
• Lead in developing and conducting targeted protection assessments, care plans and home visits to
survivors of abuse and individuals at risk of rights violation.
• Document all protection cases and update UNHCR’s and Government protection information data
bases
• Strengthen existing school and community-based child and adult led protection structures
• Ensure that the camp-based protection referral mechanism is responsive and is linked with the overall
district referral system.
• Provide age and gender appropriate psychosocial support mechanisms ensuring that relevant
technical measures are implemented to track changes is socio-emotional wellbeing.
• Provide technical support to operationalize camp-based policies on accountability to affected persons
encompassing appropriate safeguarding mechanisms.
• Monitor progress of care plans and agreements with the clients and amend where necessary.
• Participate in stakeholder coordination meetings and strengthen partnerships for multi-sectoral
service provision to ensure adequate and timely provision of services.
• Ensure that protection is mainstreamed across all programming areas with clear indicators relevant
to the sector.
• Produce reports whenever they are required and carry out, from time to time, additional duties
commensurate with your grade as required
Qualifications and Experience
Qualifications and Experience
• Education:
o MSc in Social Work with at least three years’ experience in Child Protection & GBV Case
Management. A BSc with at least 5 years of relevant experience
o Training in Child Protection Case Management, GBV Case Management, or equivalent.
o Certification in Psychological First Aid (PFA) or similar psychosocial support training is an
advantage.
• Work experience
o Experience of working with Department of Social Department and implementing the
National Case Management System
o Prior experience of working with refugees and/or internally displaced persons is an added
advantage
o Experience in using standard Child Protection, Sexual & Gender Based Violence, etc. reporting
and output/impact indicators assessment tools
o Prior experience working with humanitarian organizations or NGOs is an advantage
Key Skills
The person is expected to have the following key skills:
• Technical skills
o Knowledge of child protection, psycho-social support services and GBV prevention and
response services and facilitating adolescent girl’s empowerment programmes
o Knowledge of best practices in providing psychosocial support services for survivors of
violence, including trauma-informed care approaches.
o Strong skills in planning and conducting awareness-raising campaigns on protection issues,
including child rights, GBV prevention, and response.
o Proven ability to deliver training and capacity-building sessions for community members,
stakeholders, and frontline workers.
o Familiarity with advocacy for human rights, gender equality, and the protection of
marginalized groups.
o In-depth understanding of national and international legal frameworks related to Child
Protection and GBV (e.g., UNCRC, CEDAW).
o Knowledge of refugee protection frameworks and policies, particularly relevant to Zimbabwe
• Soft skills
o Strong attention to detail.
o Excellent organizational and time-management abilities.
o Strong communication and interpersonal skills to work effectively with diverse teams and
stakeholders.
o Good oral and written communication skills in English.
o Emotional resilience, patience and empathy
o Good networking and teamwork skills.
o Good decision making and time management.
Working Conditions
• The position may require flexibility in working hours.
• The role involves interaction with multiple stakeholders, requiring adaptability and responsiveness.
How to Apply
Interested candidates should send their application letter and curriculum vitae with three contactable
referees to: tdhcareers@gmail.com, clearly indicating “Protection Officer” on the subject of the email.
All applications should be shared not later than 9th January 2025.
Female candidates are strongly encouraged to apply.
Only short-listed candidates will be contacted.
Please note this is an urgent post, which can be filled before deadline if a suitable candidate is found
