Rainbow Tourism Group is seeking a dynamic, results-driven Human Capital Officer to lead daily HR operations and drive talent excellence at the A’Zambezi River Lodge. This role serves as a key strategic partner to the business unit, aligning holistic human capital practices with operational goals, driving a high-performance culture, fostering high employee engagement, and ensuring strict regulatory compliance.
The position reports to the General Manager
PRINCIPAL RESPONSIBILITIES
1.Talent Acquisition & Onboarding
Oversee end-to-end recruitment, selection, and structured induction programs to integrate top hospitality talent efficiently.
2.Performance & Talent Management
Drive performance management cycles, support employee development plans, and execute continuous learning and training initiatives.
3.Employee Relations & Compliance
Guideline management on corporate policies and Zimbabwean labour laws, managing workplace grievance and disciplinary procedures with complete fairness and discretion.
4.HR Operations & Analytics
Maintain precise HR database records, process monthly payroll inputs, manage employee benefits administration, and deliver regular HR metrics to senior leadership.
5.Culture & Wellness
Implement employee engagement programs, workplace safety initiatives, and health and wellness drives to foster a high-performance lodge culture.
Person Specification
Bachelor’s degree in Human Resources Management, Industrial Psychology, or equivalent. Professional HR membership (IPMZ or equivalent) is an added advantage.
2–3 years of progressive HR generalist experience, ideally within hospitality, tourism, or the broader service sector.
In-depth knowledge of local labour legislation, hands-on proficiency with HR Information Systems (HRIS), and advanced MS Office skills.
High emotional intelligence, exceptional interpersonal and communication skills, strong organizational capability, and total confidentiality.
All applications accompanied by detailed CVs should be submitted by no later than 31 August 2026