BUSINESS PROCESS IMPROVEMENT ANALYST - ICT – LEVEL 9 (1POSTS)

Job Description

Applications are invited from suitably qualified persons to fill the following posts within the Zimbabwe Revenue Authority (ZIMRA) – an equal opportunity employer.

Duties and Responsibilities

Key Responsibilities
 Identifies, investigates, and analyses business processes, procedures and work
practices
 Identifies and evaluates inefficiencies and recommends optimal business practices,
and system functionality and behaviour.
 Adherence to the Authority`s software development standards.
 Uses project management methodologies, principles and techniques to develop
project plans and to cost, resource and manage projects
 Develops functional specifications for use by system developers.
 Uses data and process modelling techniques to create clear system specifications for
the design and development of system software.
 Acts as a central reference and information source, providing guidance and
assistance in the system project decision making process.

Qualifications and Experience

Job Skills and Competencies
 Self-starter with ability to work under pressure and beyond stipulated hours.
 Ability to work both independently and as part of a team.
 Good communication and people skills.
 Unquestionable integrity.

Qualifications and Experience
 At least Bachelors’ Degree: Computer Science/Information Systems or equivalent.
 At least certificate in Business Process Analysis or equivalent
 Must be well versed with Business Process Modelling and Notation standards
 Knowledge of BPMN tools is a must
 At least two (2) years’ experience as a Business Process Analyst is a must
 Knowledge of Agile Software Development and the Software Development Life Cycle
Methodologies.
 Knowledge of ZIMRA Systems environment is an added advantage.
 Possess strong business ethics
 Clean Class 4 driver’s license

How to Apply

Interested candidates should submit applications, accompanied by a detailed Curriculum Vitae by 18 March 2024, All applications should be emailed to:
ZimraRecruitment@zimra.co.zw clearly stating the position applied for and
addressed to:
The Director, Human Capital
Zimbabwe Revenue Authority
6th Floor ZB Centre
Corner First Street / Kwame Nkrumah Avenue
P. O. Box 4360 HARARE
Please note female candidates are encouraged to apply and only shortlisted
applicants will be responded to.

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