Job Description
An exciting opportunity has arisen within our Business Department for a Youth Programmes Manager. The successful candidate shall be expected to lead, grow, and manage the Youth Empowerment segment by driving the Microbank’s youth-focused business growth strategy.
Duties and Responsibilities
Strategic Leadership
• Develop and implement a Youth Empowerment Growth Strategy, covering youth lending, savings mobilisation, and empowerment
programs.
• Segment the youth market (students, start-up founders, informal traders, NEETs, rural vs. urban youth) and design targeted products and
interventions.
• Ensure alignment of youth programs with national youth policies, government empowerment priorities, and ministry-level expectations.
• Provide strategic insights to senior management on youth financial inclusion trends and opportunities.
Business Growth & Portfolio Management
• Drive acquisition, retention, and growth of youth clients across all regions.
• Develop lending and savings products tailored for youths and NEETs.
• Manage the youth loan portfolio quality, ensuring sustainable portfolio performance and early risk detection.
• Set and track monthly/quarterly performance targets for the segment.
Youth Empowerment & Capacity Building
• Coordinate financial literacy, entrepreneurship training, and business development support for youths.
• Develop partnerships with training institutions, NGOs, incubators, and government agencies to deliver capacity-building programs.
• Champion skills development, employability pathways, and enterprise creation for NEETs.
Stakeholder Engagement
• Serve as the primary liaison between the Microbank and the Ministry of Youth regarding youth empowerment initiatives.
• Build relationships with youth organisations, community leaders, schools, tertiary institutions, and development partners.
• Represent the Microbank in national youth empowerment forums, policy discussions, and government-led programs.
Operational Management
• Lead and supervise Youth Officers / Field Advisors assigned to the program.
• Develop workplans, budgets, and activity schedules for youth outreach programs.
• Document and report on youth program results, portfolio performance, challenges, and opportunities.
Compliance, Governance & Risk
• Ensure all youth financing activities comply with internal policies, regulatory requirements, and ethical standards.
• Implement risk mitigation strategies for youth and NEET lending, balancing empowerment with credit quality.
• Promote responsible youth lending practices and safeguard vulnerable youth groups.
Marketing & Brand Visibility
Ensure effective marketing of the EmpowerBank brand
Qualifications and Experience
A degree in Accounting, Banking & Finance, Economics or related business degree.
8 years of professional credit and retail experience and 5 years of which should be at managerial level;
• Experience in banking in a managerial capacity.
• Excellent skills in lending processes and debt recovery
• Strong managerial, business development, analytical and research skills
How to Apply
All applications addressed to hr@empowerbank.co.zw must be received no later than the 10th January 2026 clearly stating the position being applied for on the subject matter. Copies of professional and academic qualifications including ID must accompany all applications.
