Our client, a market leader in the Automotive industry is looking for a goal oriented and exceedingly well organised individual who can demonstrate accountability, initiative, creativity, and focus.
To fill the above position, applications from suitably qualified and experienced candidates, are invited.
• Prepare, supervise, and control workshop activities, including the scheduling of work in the Service Department.
• Liaise with customers and diagnose customer concerns prior to being booked in for service and/or repair.
• Assist all Technicians and Apprentice Technicians in the diagnosis of mechanical problems.
• Ensure customers receive the best quality service.
• Check and inspect that all tools are available and maintained in the correct place and that all equipment is in suitable working condition.
• Control and set workshop behavioural standards.
• Maintain staff morale.
• Advise all new and existing staff of Dealership policies and procedures and adherence to these policies and procedures.
• Make suggestions to management for improvements in the mechanical service department’s operations.
• Maintain a well-trained workforce and supervise in-house training as required.
• A technical or business degree or equivalent
• Master’s degree an added advantage
• 5 - 10 years’ management experience
• Workshop management experience
• Experience in Customer Service
• Experience in leading teams
• Good negotiation skills
• Strong drive for achieving results
• Strong business skills
• Well groomed
Please email your application and CV to recruitment@ulendo.co.zw. Closing date is Wednesday 25 August 2021. All applications will be treated in the strictest confidence.