WORKSHOP FOREMAN – SOUTHEAST TOYOTA / CROCO TOYOTA MUTARE
Engineering Jobs
- Croco Motors
- Expires 15 Feb 2025
- Mutare
- Full Time
Job Description
Applications are invited from interested and suitably qualified persons to fill in a vacancy that have arisen in the
Group
Duties and Responsibilities
Achieve budgeted monthly and annual workshop targets that include workshop throughput and workshop
labour hours.
• Achieve agreed financial targets for the workshop through the effective management of the resources,
whilst maintaining excellent customer service.
• Ensure all vehicles are allocated, worked on within the expected time, tested, quality controlled, invoiced
and receipted before release to customers.
• Reduces turnaround time for customers.
• Should be able to command productivity and efficiency in workshops.
• Conduct customer visits and maintain regular contact with customers to ensure that they are provided with
all necessary technical support and service.
• Monitors feedback from customers to measure their satisfaction with company service and products.
• Ensures that all customers’ queries are resolved expeditiously, and grumbles resolved in line with policy.
• Managing the workshop operation, expenditure budget.
• Lead, plan, train and review the work of mechanical staff responsible for inspecting, diagnosing, maintaining
and repairing mechanical defects in vehicles and related equipment.
• Ensure service of vehicles according to dealers’ specifications and standards.
• Report daily on pending jobs with reasons for pending and actions taken.
• Ensuring that safety regulations are strictly observed
• Ensure sufficient tools for jobs are at hand and that these tools are kept safely maintained and making sure
workshop areas and yards are kept in a clean and orderly manner.
• Responsible for all plant and equipment within workshop areas ensuring they are regularly serviced and
maintained.
• Completing job cards and warranty claim
Qualifications and Experience
Apprentice trained Class 1 journeyman motor Mechanic /Auto Electrician.
• Must be well versed with latest vehicle Diagnostic equipment.
• Must be computer literate and familiar with Automotive DMS.
• Toyota apprenticed trained journeyman as an added advantage.
• Able to instruct work on Tractors, yellow machines and Buses as an added advantage.
• Clean Class 4 driver licence a must.
• Minimum of 5 years of hands-on experience as a technician.
• In-depth knowledge of vehicle systems (electrical, mechanical, hydraulic, etc) repair procedures.
• Strong attention to detail.
• Good communication and customer service skills.
• Honest and reliable.
• Knowledgeable on OEM Dealership Basic Workshop SOPs
How to Apply
Interested qualified candidates should send their applications to Human Resources Department, through email to
recruitments@crocomotors.co.zw no later than Wednesday 15th of January 2025 stating the job applied for in the
email subject.
Please note that only shortlisted applicants will be responded to
