Job Description
e are seeking a professional Waiter and a professional Waitress with experience in high-end dining settings. The ideal candidates will have a keen eye for detail, a commitment to providing outstanding customer service, and the ability to thrive in a fast-paced environment
Duties and Responsibilities
Greet and escort guests to their tables
Present menus and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies)
Prepare tables by setting up linens, silverware, and glasses
Inform customers about the day’s specials
Offer menu recommendations upon request
Take accurate food and drinks orders, using POS ordering software
Serve food and beverages to guests
Communicate order details to the kitchen staff
Deliver checks and collect bill payments
Attend to guests’ needs and ensure they have a positive dining experience
Upsell additional products when appropriate
Handle complaints or concerns from customers professionally
Qualifications and Experience
Proven experience as a Waiter or Waitress in a high-end dining setting
Excellent communication and interpersonal skills
Ability to remain calm and professional in a fast-paced environment
Strong attention to detail and quality
Knowledge of health and safety regulations
Ability to work in shifts, including evenings, weekends, and holidays
How to Apply
Please send your resume and a brief cover letter to admin@mauriberg.co.zw with the subject line "Waiter/Waitress Application''
