This role is responsible for liaising with family regarding funeral arrangements, preparation of body and co-ordinate and manage funeral proceedings.
Ensures family is well informed and cared for.
Arranges and co-ordinates funeral proceedings.
Supports the funeral consultant in providing services.
Prepares burial equipment
Maintains customer service standards.
Bailee role
Carries out driving duties
Skills
Communication, Customer Experience (CX), Customer Service, Customer Service Standards, People Management, Service Standards, Teamwork
Education
National Certificate (Required)