The Tourism and Hospitality Intern supports the operations, marketing, and customer service functions within a tourism and hospitality setting. The role offers hands-on experience in delivering high-quality guest experiences, managing daily operations, and contributing to marketing and promotional activities. The intern will gain practical knowledge of the industry while working closely with experienced professionals to enhance their skills in customer relations, event planning, and operational efficiency.
Assist in managing day-to-day operations, including reservations, check-ins, and guest inquiries.
Provide excellent customer service by addressing guest needs and resolving issues promptly.
Support event planning and execution, such as tours, corporate events, or special occasions.
Contribute to marketing efforts by creating content for social media, promotional campaigns, and newsletters.
Conduct research on market trends, competitor activities, and customer preferences to provide insights for business strategies.
Collaborate with team members to ensure a seamless and memorable guest experience.
Perform administrative tasks, such as maintaining records, updating databases, and preparing reports.
Assist in implementing sustainability initiatives and promoting eco-friendly practices.
Currently pursuing a degree in tourism, hospitality, business, or a related field.
Strong communication and interpersonal skills.
Proficiency in Microsoft Office Suite and familiarity with social media platforms.
Ability to multitask, stay organized, and manage time effectively in a fast-paced environment.
Passion for travel, tourism, and customer satisfaction.
Flexibility to work evenings, weekends, or holidays as required.
Gweru Residents are encouraged to apply
Please forward all your CVs to vacancies@antelopepark.co.zw.