The Lounge Supervisor
Tourism, Hospitality, Hotel Jobs
- Traverze Travel
- Expires 15 Jul 2025
- Harare
- Full Time
Job Description
We're Hiring: Lounge Supervisor (Age 26–35)
Do you have a passion for delivering 5-star hospitality and leading exceptional teams? Join us as our Lounge Supervisor and oversee daily operations in our premium lounge environment.
Duties and Responsibilities
Oversee and direct all day-to-day lounge activities, delivering outstanding service to guests.
Drive lounge profitability by achieving financial and service excellence targets, maintaining our brand standards.
Report to senior management, ensuring clear communication and accountability.
Lead, motivate and manage shift staff, including planning, hiring, training, development, and performance management.
Organize operational functions effectively and economically, ensuring consistent 5-star service.
Maintain staff schedules and ensure training and tools are in place for excellent service delivery.
Develop personal development plans for team members to foster progression and learning.
Actively seek guest feedback to improve the lounge experience and address any concerns.
Qualifications and Experience
Proven experience in hospitality or customer service leadership.
Strong team management and communication skills.
Passion for delivering exceptional guest experiences.
Age: 26–35 preferred.
How to Apply
Send CV: airportlounge24@gmail.com
