Our Client in the cosmetics business is looking for a a friendly, outgoing, and knowledgeable Beauty and Cosmetics Shop Manager to join our team! The ideal fit for the role will have a wealth of experience in the beauty industry, specifically in skincare, makeup, and hair care, along with previous managerial experience, a keen eye for detail, and experience with budgeting and inventory.The Shop Manager will be responsible for ensuring smooth running of the store, managing a team of retail staff, and delivering excellent customer service to maximize sales and profitability.
• Provide hands on direction, guidance, training and supervision on the shop floor to subordinate employees.
• Oversee dispatch/logistics functions to ensure efficient operation of the department.
• Oversee proper execution of the Purchase Order process for all shop supplies, equipment repairs, sub-rental and freight purchases as needed.
• Prepare work schedule for assigned employees.
• Supervise and coordinate all activities related to outbound and inbound orders and the check-in and repair of resources in the shop.
• Provide timely support to show site regarding last minute corrections, additions and replacements.
• Ensure that all company paperwork is completed timely, accurately and in accordance with Company requirements. Some examples include, but are not limited to, order forms, pick tickets, delivery/return rental agreements, shipping documents, vendor packing lists/invoices and all other operation forms.
• Identify and implement procedural changes that improve the department's overall performance.
• Confer with management to discuss operational challenges, issues and opportunities.
• Supervise the individual department heads in maintaining the Company’s equipment manuals in order to provide technical specifications to clients and employees, as required.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Markets merchandise by studying advertising, sales promotion, and display plans.
• Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
A degree in Business Management or equivalent
Minimum of two years’ experience in a managerial or supervisory role
Strong communication, interpersonal, and relationship-building skills
High level of accuracy and attention to detail
Strong leadership skills with excellent problem-solving abilities
Demonstrated knowledge of the beauty industry and products
Excellent customer service skills
Confident in training and mentoring other team members
Candidates who meet the above requirements should send their cvs hr@mjconsultants@gmail.com
with the headline"Shop Manager".