Job Description
Applications are invited from interested and suitably qualified persons to fill in vacancies that have arisen in the Group.
Duties and Responsibilities
• To receive customers and define the customer concerns.
• To carry out the interactive reception process with all the customers.
• Maintains automotive records by recording problems and corrective actions planned.
• Develops estimates by costing materials, supplies, and Labour, calculating customer's payment, including deductibles.
• Ensuring customer complaints are investigated thoroughly and resolved.
• Ensuring that all warrant procedures are observed.
• Ensuring that a database of all clients is developed and maintained.
Qualifications and Experience
• At least Class 2 qualified Journeyman
• A Sales/Marketing qualification is an added.
• Class 4 Driver’s license
• Ensuring that a database of all clients is developed and maintained.
• Energetic and quality oriented
• Good written and oral communication skills
• Promotional prowess and networking ability
• Technical know-how
• Customer responsiveness
How to Apply
Interested qualified candidates should send their applications to Human Resources Department, through email to recruitments@crocoholdings.co.zw stating the job applied for in the email subject.
