Sales Consultant x4

Job Description

Job Purpose
 To offer quality service by interacting with (walk-in and telephone) customers, providing product or service information and meeting set business revenue targets.

Duties and Responsibilities

Key Responsibilities
 Sales and distribution of all the Group’s products and services to customers
 Avails application forms to customers, informs them on the requirements and checks that all the requirements are provided by the applicant.
 Sell the full range of available Econet and group companies products and services in an effort to attain shop targets
 Identifies customer needs and makes the appropriate sale.
 Greets and acknowledges walk in customers in the shop customer
 Documents, escalates, and communicates to customers unresolved queries.
 Configures various devices for internet use that is handsets, computers, modems, routers
 Recommends new ways of handling customer queries to the Territory Lead to improve service delivery
 Tracks and communicates competitor activities
 Ensures the shop displays relevant POS material that has been produced to enhance brand competitiveness
 Receives stock, sells, reconcile and resolve any stock variances as per the prevailing policies and procedures.
 Ensure that faulty devices and handsets under warranty are sent to and from the repair center on behalf of the customer.
 Receives cash from customers, verifies and receipts all transactions accurately.
 Ensures all cash generated is collected by CIT for banking on a daily basis according to cash handling procedure
 Prepares sales & stocks (daily, weekly and monthly) reports
 Reports all incidents and accidents relating to SHE to Territory Lead
 Consultant ensures that they are knowledgeable and adhere to all relevant processes and procedures.
 Maintains a tidy workstation in line with the company’s clean desk policy.
 Grooming and etiquette – wear appropriate uniforms and name tags consistently

Qualifications and Experience

Qualification, Skills and Experience
 Higher National Diploma (two years) in Marketing, Sales or equivalent.
 1 to 2 years’ experience in a similar or related environment.
 Ability to work with minimum supervision.
 Excellent systems navigation and computer handling skills.

How to Apply

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Closing date for all applications is 22 October 2021
Please note only short listed applicants will be responded to

Click to Apply

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