Vacancy Mail

Sales Consultant

Sales & Marketing Jobs
  • Expires 05 Jun 2023
  • Bulawayo
  • Full Time

Job Description

The position exists to assist the Branch Manager in deposit mobilization through customer acquisition, customer relationship management to facilitate increase in market share.

Duties and Responsibilities

• Creates awareness of the branch’s existence, products and services by attending and participating in business functions, exhibitions and marketing campaigns.
• Prospects new businesses through cold calls and setting appointments for presentations in liaison with the Branch Manager.
• Advises customers on investment options and referring to treasury for further assistance and calculations.
• Receives the deal note from treasury and forwards it to the customer.
• Makes scheduled courtesy calls or visits, to check on customer satisfaction, giving updates on product development and attend to queries where necessary.
• Monitors and analyzes any changes in customer needs and expectations to ensure loyalty.
• Monitors existing business performance and trends to enable early detection of business opportunities and or adverse trends.
• Receives indemnities, power of attorney instructions, and letters of administrations and capturing them in the system.
• Receives and processes account closure instructions
• Receives and processes customer mandate changes.
• Interviews walk-in clients for loan application and determines the correct product in line with their needs.
• Facilitates the compilation of Know Your Customer documents for account opening for information and future reference purposes.
• Interviews and counsels and screens loan applicants to ensure correct information is captured
• Analyses applicant’s financial status, credit and property evaluations to determine feasibility of granting loans.
• Prepares credit and portfolio reports to facilitate informed decision making in loan processing.
• Processes disbursements of funds by posting in the loan tracking system.
• Checks that all customer documents are KYC compliant and are handled in line with the declaration of secrecy.
• Undertakes teller and vault checks when requested by the branch manager or operations officer to ensure security of funds.

Qualifications and Experience

Critical Competencies
• Attention to detail.
• Communication and influence.
• Customer service orientation.
• Flexibility.
• Information seeking.
• Interpersonal understanding.
• Relationship building.
• Self confidence.
• Speed of action.

Qualifications & Experience
• Degree in Marketing or equivalent
• Corporate professional qualification ie CIM/IMM or equivalent.

How to Apply

Candidates who have the relevant experience and qualifications can apply via the link below on or before 5 June 2023;