Job Description
Job Summary: Retail Manager
We seek an experienced, self-motivated and result oriented Retail Manager to oversee the operations of
our branches. Farmers Hub distributes agricultural inputs i.e.: (Stock feeds, day-old chicks, Fertilizers,
2. seeds, crop chemicals and general hardware.) The successful candidate will ensure excellent customer
service, drive sales growth, and maintain operational efficiency across all branches
Reports to: Director of Operations
Duties and Responsibilities
3. Duties and Responsibilities
i. Strategic Planning
• Develop and implement retail strategies to achieve sales targets and expand market share.
• Conduct market research and competitor analysis to inform business decisions.
ii. Operations Management
• Supervise and coordinate activities across all our branches
• Ensure regulatory compliance (MCAZ, Pesticide, Seed, EMA and Local Authorities
• Maintain high store standards, cleanliness, and organization.
iii. Sales and Customer Service
• Drive sales growth through effective merchandising, promotions and customer
engagement.
• Develop and implement customer loyalty programs.
• Ensure excellent customer service and resolve customer complaints
iv. Inventory Management
• Manage inventory levels, replenishment, and distribution across branches.
• Minimize stockouts, overstocking, and obsolescence
• Implement effective inventory control measures
v. Team Management
• Lead, motivate, and develop a team of Branch Managers and sales staff.
• Conduct performance appraisals, training, and coaching.
vi. Financial Management
• Manage branch budgets, expenses ensuring profitability
• Analyze sales data and adjust pricing strategies
• Ensure accurate financial reporting and compliance
vii. Branch Development
• Identify opportunities for new branch openings or relocation
• Conduct feasibility studies and market research
• Oversee branch setup and launch.
Qualifications and Experience
. Eligibility
• Bachelor's degree in Agriculture, Business Administration, or any related field. (NOT A MUST)
• 5+ years of retail management experience, preferably in agriculture inputs distribution chain.
(MUST)
• Knowledge of Crop Chemicals, Veterinary medicines, Poultry Production and Crop Production
(MUST)
• Proven track record of sales growth, customer satisfaction, and team leadership
• Strong communication, interpersonal, and problem-solving skills.
• Ability to travel extensively
• Proficient in MS Office, inventory management software, and POS systems
How to Apply
5. How to Apply
Interested candidate should send the following documents to admin@hubunittrading.co.zw with subject
RETAIL MANAGER on or before 28 November 2024 at 13:00
• A statement of experience and career objectives of not more than 2 pages
• Personal statement of not more than 1000 words with Key achievements and outstanding
accomplishments in your career
• A list of 3 traceable references with their name, position, organization, address, email address
and phone number
Only shortlisted candidates will be contacted for interviews
