Reservations Officer
Tourism, Hospitality, Hotel Jobs
- Midlands State University MSU
- Expires 12 Jun 2020
- Bulawayo
- Full Time
Job Description
Applications are invited from suitably qualified and experienced persons for the following post:
*NB: Midlands State University is an equal opportunities employer. In the interest of promoting gender parity, female candidates are encouraged to apply.
REGISTRY DEPARTMENT
POST: – RESERVATIONS OFFICER
JOB PURPOSE
To manage the day to day running of the University’s guest houses across campuses. The housing officer will be responsible for handling accommodation applications and bookings.
Duties and Responsibilities
Receiving housing applications.
Keeping records of incoming and outgoing guests.
Ensuring that the check-in processes operate smoothly.
Making sure guests do not overstay their given period.
Liaising with the Housing and Office Allocation Committee on rental reviews.
Inspecting houses and identifying housing needs.
Communicating with the Department of Projects and Maintenance if there is need for any repairs.
Interpreting and implementing housing policy.
Responding to guests’ complaints.
Reporting to the Director when there are issues related to the running of the guest house.
Coordinating the hire of University facilities.
Checking the availability of accommodation.
Qualifications and Experience
5 O’ levels including English language and Mathematics.
A Higher National Diploma in Hospitality and Tourism Management is a must.
At least 3 years of reservations experience from recognized hotels.
How to Apply
APPLICATIONS
Applicants must submit six sets of applications, certified copies of certificates, transcripts, national identification and Curriculum Vitae giving full personal particulars including full name, place and date of birth, qualifications, experience, present salary, date of availability, contact details, names and addresses of three referees addressed to:
The Deputy Registrar (Human Resources)
Midlands State University
P Bag 9055
GWERU
Closing date for applications is 12 June 2020. Note that only short-listed candidates will be communicated to.
