Relationship Manager
Sales & Marketing Jobs
- Corporate 24 Hospital Group
- Expires 28 Aug 2026
- Bulawayo
- Full Time
Job Description
Applications are invited from competent suitably qualified and experienced persons to fill in the position based at Corporate 24 Hospital along Josiah Tongogara Street between 8th and 9th Avenue.
Job Summary
The Relationship Manager is responsible for developing and maintaining relationships with corporate clients, healthcare providers (specialist doctors, hospitals), high value members, prospects and decision-makers, ensuring high retention rates, and resolving billing and membership issues for Corporate 24 Medical Aid. The ideal candidate will have a proven track record of success in account management, sales, customer care as well as a strong understanding of quality control processes.
Duties and Responsibilities
Job Description:
1. Developing and maintaining strong strategic relationships with corporate accounts, brokerages, and key stakeholders.
2. Developing new business and implementing strategies to maintain or increase client retention rates.
3. Understand the needs of customers and identify opportunities for improvement.
4. Conducting member education sessions on medical aid packages and updates.
5. Managing and resolving queries related to billing, claims, payments, and membership, often acting as a liaison between the medical aid society and its members.
6. Ensure and maintain customer satisfaction
7. Monitoring member movement (terminations and additions) and preparing monthly reports for management.
Qualifications and Experience
Requirements
1. Bachelor’s degree in marketing, Risk Management & Insurance, or Business Management.
2. 5+ years of experience in sales or account management
3. Previous experience in account relationship in the service sector such as Healthcare/medical aid sector, hospitality and banking is an added advantage.
4. Mature and proven leadership skills.
5. Strong negotiation, communication, interpersonal skills, and CRM
6. Well-spoken and excellent communication and interpersonal skills.
7. Ability to work independently and as part of a team
8. Ability to speak Ndebele
How to Apply
How to Apply: Interested persons should submit their applications together with Curriculum Vitae and certified copies of proof of qualification no later than Friday 28 August 2026 to:
The Administrator
Corporate 24 Hospital Group
89 Parham House
Josiah Tongogara Street
Between 8th & 9th Ave
Bulawayo
Zimbabwe
