Job Description
VACANCY-FIXED TERM CONTRACT
Receptionist/Clerk
Applications are invited from suitably qualified candidates for the position of
Receptionist/Clerk that has arisen within Pensions Administration Department. This is
on a two-year fixed term renewable contract basis.
Duties and Responsibilities
Key Job Functions-the above, who reports to the Pensions Executive, will be
responsible for the following:
• Ensuring that information given to the members and clients of the Fund is
adequate and correct.
• Ensuring the public image of the Fund is rightfully portrayed.
• Operating the switchboard.
• Receiving and routing calls to their respective recipients.
• Receiving all visitors to the Fund and directing them appropriately.
• Compiling statistical reports for calls management and visitors to the Fund.
• Typing of correspondence and reports for the department.
• Preparing and despatching schedules and mail to respective recipients.
• Solving queries both orally and telephonically.
• Ensuring the general tidiness of the reception area.
• Updating the Notice Boards.
• Attending to any other duties as assigned from time to time by the Pensions
Executive.
Qualifications and Experience
Experience and other Competencies Required
• At least 1 year experience in similar position.
• Computer literacy (knowledge of MS word and excel).
• Strong communication skills
• Ability to resolve member pension inquiries
• Ability to write clear and concise reports.
• Ability to work under pressure
• Attention to detail and organisational skills
Qualifications
Diploma in Pensions and Investment Management or equivalent
Diploma in Office Practice or Certificate in Receptionist course will be an
added advantage.
How to Apply
Eligible candidates are invited to submit their applications together with updated CVs
to hr@cit.co.zw not later than 18 March 2025
