Description
Receptionist and Housekeeping
Managing front office administrative tasks. Management of all rooms ,stocks and surroundings welfare. Reporting to the General Manager or Director when necessary.
Receptionist
- Greet and welcome guests, handle check-in/check-out procedures
- Manage front desk operations, reservations, and room assignments
- Handle cash, credit transactions, and billing
- Answer phone calls, respond to emails, and address guest queries
- Provide info on hotel services, facilities, and local attractions
- Resolve guest complaints and issues promptly
- Maintain front desk area cleanliness and organization
Housekeeping
- Clean and make beds, change linens, and replenish amenities
- Vacuum, mop, and dust rooms and public areas
- Restock supplies, toiletries, and mini-bar items
- Report maintenance issues, broken items, or repairs needed
- Ensure rooms are tidy, hygienic, and meet hotel standards
- Handle laundry, ironing, and other tasks as assigned
- Maintain cleanliness of public areas, corridors, and stairways
Qualifications And Experience
Relevant degree, diploma and/or certificates in Tourism and Hospitality.
Previous experience in the tourism and hospitality industry.
A driver's license is an added advantage
Interested and qualifying candidates should send their detailed CVs to ridgeviewguesthouse@gmail.com not later than Sunday 12 April 2026 at 1100hrs. Only shortlisted candidates will be contacted. Late submissions will not be considered.