Ridgeview Guest House and Conference Centre

Receptionist and Housekeeping

Tourism, Hospitality, Hotel Jobs
Salary
TBA

Job Description

Description

Receptionist and Housekeeping
Managing front office administrative tasks. Management of all rooms ,stocks and surroundings welfare. Reporting to the General Manager or Director when necessary.

Duties and Responsibilities

Receptionist
- Greet and welcome guests, handle check-in/check-out procedures
- Manage front desk operations, reservations, and room assignments
- Handle cash, credit transactions, and billing
- Answer phone calls, respond to emails, and address guest queries
- Provide info on hotel services, facilities, and local attractions
- Resolve guest complaints and issues promptly
- Maintain front desk area cleanliness and organization

Housekeeping
- Clean and make beds, change linens, and replenish amenities
- Vacuum, mop, and dust rooms and public areas
- Restock supplies, toiletries, and mini-bar items
- Report maintenance issues, broken items, or repairs needed
- Ensure rooms are tidy, hygienic, and meet hotel standards
- Handle laundry, ironing, and other tasks as assigned
- Maintain cleanliness of public areas, corridors, and stairways

Qualifications and Experience

Qualifications And Experience
Relevant degree, diploma and/or certificates in Tourism and Hospitality.
Previous experience in the tourism and hospitality industry.
A driver's license is an added advantage

How to Apply

Interested and qualifying candidates should send their detailed CVs to ridgeviewguesthouse@gmail.com not later than Sunday 12 April 2026 at 1100hrs. Only shortlisted candidates will be contacted. Late submissions will not be considered.