Job Description
We are seeking a friendly, professional, and customer-focused Retail Receptionist to be the first point of contact for our customers. The ideal candidate will greet visitors, handle incoming calls, provide information about our products and services, and ensure a welcoming and organized environment
Duties and Responsibilities
Greet and welcome customers as they enter the store.
Answer phone calls and direct inquiries to the appropriate departments.
Provide basic information about store products, services, promotions, and policies.
Maintain a clean and organized front desk/reception area.
Manage customer appointments and bookings, if applicable.
Handle customer complaints and escalate issues to the manager as needed.
Process transactions and quotations or assist with checkouts if trained and required.
Maintain records of customer visits and inquiries.
Coordinate with sales staff and other departments to ensure smooth operations.
Perform light administrative tasks such as filing, data entry, and inventory support.
Qualifications and Experience
•Degree/Diploma in Retail Management/ Business Management/ Administration or any related qualification
•Must have a hands-on approach and must be committed to the expansion and success of the business.
•Familiarity with industry’s rules and regulations.
•Excellent organizational skills.
•Results driven and customer focused.
2years experience in FMCG added advantage.
class 4 driver's license
•Leadership skills.
•Knowledge in ISO 9001:2015 and Sage X3 will be an added advantage
How to Apply
Applicants should submit application letter, certified copies of academic and professional certificates and CV (all documents in pdf format) to recruitment@nashpaints.co.zw no later than Wednesday 23 July 2025. Only shortlisted candidates will be contacted. Canvassing will automatically disqualify candidates
