Oxford Recruitment

Quality Controller/Road Tester (Motor industry, Harare)

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Job Description

Our client a leading Motor Industry is looking for a Quality Controller/Road Tester to join their dynamic team. The ideal candidate will need to be able to determines, negotiates and implements company quality procedures, standards and/or specifications; Assesses customer service/ repair requirements and ensures that these are met; Tests and inspects all serviced/ repaired vehicles, including subcontracted work, using pre determined routes and insures work performed meets with customer expectation. Ensuring previously noted defects have been corrected; Listens for rattles and excessive mechanical noises; Moves controls to test the functioning of equipment such as horn, air con, wipers and power windows; Ensure that seat covers, wheel covers and floor mats are fitted to vehicles; Ensures vehicle is clean before delivery to customer.
Advise on future repair requirements; Sets customer service standards; Ensures that service/ repair processes comply with Company standards;
Works with workshop staff to establish service/ repair procedures, standards, systems and procedures; Builds strong relationship with customers by following-up on service/ repair work and managing customer complaints and feedback; Analyzes levels of customer satisfaction and takes suitable measures to attain maximum satisfaction level; 5 Years of Experience.

Duties and Responsibilities

Must have a clean Class 4 Drivers License.

Qualifications and Experience

Qualifications: Qualified Apprentice (Journeyman Class One) as a Motor Mechanic or an Auto Electrician with at least 4years post apprenticeship experience in an automobile workshop.

How to Apply

Urgently apply if you are interested and indicate your salary expectations and your notice period, attach your CV in word format to: cvs@oxfordrecruitment.co.zw