Quality Assurance Teaching And Learning Manager (1 Post)

Job Description

The University seeks a dedicated and experienced Quality Assurance and Teaching and Learning Manager (QATL). This pivotal role involves overseeing and enhancing the quality of teaching and learning across our institution.

Reporting to the Quality Assurance (QA) Director, the incumbent shall manage institutional quality enhancement through planning, organising, and supervising in the quality assurance department and coordinating QA activities in faculties and other academic support departments. The candidate is expected to demonstrate strong leadership, excellent communication skills, and a results-driven mindset and contribute significantly to the department’s mission.

Duties and Responsibilities

Duties and Responsibilities

Quality assurance systems: developing and implementing quality assurance policies, reviewing and updating quality assurance standards, conducting audits and evaluations of University programs, courses, and services, developing and implementing quality assurance frameworks for teaching and learning, ensuring the accessibility and security of quality-related data, and monitoring and reviewing existing policies;
Accreditation and Academic Program Review: Ensuring compliance with relevant accreditation standards and university policies, overseeing the periodic evaluation of educational programs, coordinating accreditation processes, and providing guidance and support to academic departments in preparation for audits and accreditation visits;
Reporting and documentation: Generate detailed reports on the quality assurance process, ensure proper documentation of quality assurance activities, prepare regular reports on quality assurance activities, service university committees, guaranteeing transparency in quality assurance processes and outcomes, report on interpreted data, and prepare and present departmental monthly, quarterly, and annual reports;
Data Management and Reporting: coordinating engagements; collaborating with faculty staff on curriculum design, teaching methods and assessment procedures; managing student feedback; addressing relevant authorities queries related to quality assurance and accreditation; facilitating student participation in quality assurance; engaging alums on quality initiatives; engaging with external partners such as accreditors, professional bodies, and affiliate colleges;
Training and development: Organising and conducting training sessions for staff, faculty, and administrators; providing guidance on curriculum development and review processes;
Quality Enhancement Initiative: includes collaborating with faculty to design effective assessment methods and resources; attending meetings relating to quality assurance and standards; supporting the development and implementation of innovative teaching and assessment practices; benchmarking; developing improvement plans based on audits, student feedback, and other assessments; participating in University curricular revision; carrying out research in quality assurance;
Compliance and risk management: Ensure the university meets all legal, regulatory, and accreditation requirements; identify risks related to academic quality; recommend mitigation strategies; and conduct internal audits;
Leadership and team management: supervising and mentoring quality assurance staff; Organising departmental QA workshops and training sessions; monitoring departmental key performance indicators (KPIs);
Any other duties that may be assigned by the Superior related to quality assurance from time to time.

Qualifications and Experience

Qualifications and Experience

Applicants must have at least:

A PhD in the Education field, Library Information Systems and Social Science, Business Studies or equivalents;
A Bachelor’s degree and a relevant Master’s degree in a related field are required;
Five (5) years of relevant work experience in a University setting;
A teaching qualification;
Proven experience in quality assurance within a higher education environment;
Experience in chairing an academic department is an added advantage.

Desired Skills and Attributes

The Quality Assurance Manager should have the following skills and attributes: –

Life and career skills: adaptability, communication and interpersonal skills, collaboration, analytical and critical thinking, organizational leadership, project management, ethical integrity, and time management skills;
Digital literacy: proficiency in Microsoft Office Suite, knowledge of data analysis tools, experience with reporting systems, familiarity with virtual collaboration platforms and online assessment tools, awareness of emerging technologies, and the ability to navigate and utilise digital platforms;
Innovativeness: A strategic thinker, problem solver, and research-oriented individual with the ability to identify innovative ways to enhance QA, as well as competence in establishing, reviewing, and monitoring administrative systems;
Knowledge mastery: In-depth knowledge of accreditation standards and regulatory frameworks, report writing, understanding of ZIMCHE and its operations, educational assessment and evaluation methodologies, and the ability to interpret data and generate recommendations.

How to Apply

APPLICATION PROCEDURES.

Interested and qualified persons should send one set of their application merged in continuous PDF format to deputyreg.hr@buse.ac.zw consisting of the following:-

application letter, certified copies of Educational certificates, National ID, Birth Certificate and CVs giving full personal particulars including full name, place and date of birth, qualifications, previous employment and experience, present salary, date of availability, telephone number, email address, names and addresses of three referees including email addresses.

For more details, kindly visit our website at www.buse.ac.zw/vacancies. Applications should clearly indicate the “Post” which is being applied for in the subject line and addressed to:

The Deputy Registrar- Human Resources and Administration

Bindura University of Science Education

P Bag 1020

Bindura

Only shortlisted candidates will be responded to. The closing date for the receipt of applications is Monday, 5 May 2025