Project Manager - Cleaning
Tourism, Hospitality, Hotel Jobs
- Tsebo Servcor
- Expires 10 Aug 2021
- Bulawayo
- Full Time
Job Description
We are in search of a seasoned Project Manager to for deliver on key outputs in order to ensure we meet customer expectations and a longer- term strategic relationship is maintained on a National Client Portfolio with contract retention as a key goal. Supervise work activities of cleaning personnel to ensure cleaning and maintaining of private residence, commercial buildings and similar establishments to make sure that it meets any housekeeping sanitation requirements and provides a comfortable space for the clients and employees.
To drive service excellence and quality standards across all sites that are measurable monthly. Take a hands-on approach to problem solving and innovation by using their initiative and available resources to provide customer solutions. To prepare monthly reports and presentations on the key contract deliverables and solutions.
As the leading integrated facilities solutions provider in Africa and the Middle East, operating in over 28 countries, with over 40 000 employees, the Tsebo Solutions Group enables businesses to optimise their efficiency and productivity, and become more successful. We take responsibility of our customers’ non-core activities outside of their expertise, empowering them to focus on their core business. Our local expertise, global standards and innovative cross-divisional solutions, such as catering, cleaning, facility management and security, give us the edge to optimise our customers non-core operations, allowing them to enjoy reduced cost, risk and complexity.
Duties and Responsibilities
Duties & Responsibilities
• Act with utmost urgency when attending to any client request.
• Best allocate the resources of the contract to achieve maximum cleaning and maintenance output.
• Pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions.
• Ensure consistently high service standards are maintained for all services in scope with regular site visits and inspections.
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
• Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required.
• Ensure monthly completion of reports required for specific services as agreed with clients. This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys.
• Ensure that all Occupational Health and Safety requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.
• Ensure each unit is operating within the budgetary guidelines with reference to labour, capital asset depreciation and maintenance, chemical and consumable spent and other expenses.
• To implement and manage initiatives and objectives as set out from time to time by our clients and/or Tsebo Management.
• Monthly monitoring of service performance, quality audits, evaluate successes, risks and opportunities and formulate plans to address these.
• Manage Adhoc and Reactive work on a monthly basis based on need.
Qualifications and Experience
Skills and Competencies
• A very good knowledge of cleaning principles, related policies and procedures.
• Good understanding of scheduling of staffing and assign cleaning and maintenance tasks productively to each position to achieve an output standard according to site specific SLA’s. Business management principles, including proven financial skills.
• Strong people skills and knowledge or Industrial relations.
• Strong on client relationships and strong communication skills.
Qualifications
• Relevant tertiary qualification preferably in Facilities Management, Housekeeping, Cleaning, Business Management; Project Management,
• Proven broad experience within the services industry.
• Minimum 5 working years in similar or related position essential.
• Proven track record of experience with clients and sales.
• Valid driver’s license.
How to Apply
NB: If you meet the above requirements and you are interested to be considered for this position, please submit your application, and certificate to the Recruitment Team through email bgwarova@tseboservcor.co.zw before the 10th of August 2021.
STATE THE POSITION BEING APPLIED FOR IN THE EMAIL’s SUBJECT LINE.
