Policy Services Administrator
Insurance Jobs
- First Mutual Holdings Limited
- Expires 18 May 2026
- Harare
- Full Time
Job Description
POLICY SERVICES ADMINISTRATOR
Applications are invited from suitably qualified and experienced persons to fill the above vacancy that has arisen within First Mutual Life Assurance Company.
The Job
Reporting to the Policy Services Supervisor, the successful candidate will be responsible for the following:
Duties and Responsibilities
• Preparing and dispatching monthly premium billing statements to all approved premium collection agencies
• Reconciling and allocating received premiums to the respective policies in the policy administration system
• Managing and clearing suspense accounts including investigating and resolving unidentified and misallocated premiums
• Preparing and processing monthly commissions for all distribution channels
• Calculating and validating monthly production and persistency results across all distribution channels
• Collecting, interpreting and analysing Individual Life Business data in order to enhance data integrity and support improved business performance
• Building and maintaining effective working relationships with internal and external stakeholders
• Resolving Policy Services related queries promptly and in line with approved procedures and service standards
Qualifications and Experience
The Person
The ideal candidate must possess the following:
• Degree in Insurance/Statistics
• COP/Diploma in Insurance
• 1 year experience in Life Administration.
• Good communication and interpersonal skills
• Advanced Microsoft Excel Skills
How to Apply
