Operations Officer – Medical Aid
Accounting & Finance Jobs
- Ultramed Health Care
- Expires 27 Mar 2026
- Harare
- Full Time
Job Description
Operations Officer – Medical Aid
Duties and Responsibilities
Key Responsibilities
• Coordinate and supervise daily operations within the medical aid department
• Monitor claims processing to ensure accuracy, compliance, and timely turnaround
• Liaise with healthcare providers, members, and internal departments
• Ensure adherence to regulatory requirements and company policies
• Analyse operational data and prepare reports for management
• Identify process improvement opportunities to enhance efficiency
• Handle escalated member queries and complaints professionally
• Support implementation of new systems, policies, and procedures
Qualifications and Experience
Qualifications & Experience
• Bachelor’s degree in Business Administration, Accounting, Healthcare Management, Insurance, or a related field
• Minimum of 3–5 years’ experience in medical aid/health insurance operations
• Strong understanding of claims processing and healthcare funding systems
• Experience working with healthcare providers and regulatory bodies is an advantage
Skills & Competencies
• Excellent organizational and multitasking skills
• Strong analytical and problem-solving abilities
• Effective communication and interpersonal skills
• High attention to detail and accuracy
• Proficiency in Microsoft Office and relevant systems
• Ability to work under pressure and meet deadlines
How to Apply
Qualified and interested candidates should send their CVs to sales@ultramedhealth.com
Deadline: 27 March 2026
