Job Description
A leading company in the security industry is searching for a well-organized, dependable and reliable Operations Controller to join our team. Reporting to the Operations Manager the responsibilities of the position will include effective supervision of staff, carrying out impromptu spot checks and site visits, carrying out investigations, risk assessments and audits.
To be successful, you should demonstrate strong operational and supervisory skills. As an Operations Controller, you should be able to use a wide range of resources to solve problems and feel comfortable working alone and in a team.
Duties and Responsibilities
• Efficiently supervise and manage security employees including planning, schedule, organizing and directing work.
• Supervise and appraise performance of staff in the operations department and take corrective measures to eliminate deficiency.
• Periodically conducts security surveys and assessments.
• Implements security and safety systems improvements that benefit the company’s assets, visitors, employees and clients.
• Responds to all security concerns and incidents at client’s premises and develops and maintains positive relations with all clients, local police and other groups that benefit the organization.
• Respond to all security related problems that come to your attention, including making of independent judgments and decisions on diverse matters ranging from violations security procedures
• Acts as focal point for any investigations involving security to prepare reports and note follow up action.
• Conducting safety and security surveys.
• Executing security audits / risk assessments on all Client contracts and recommend to management and Client risk mitigation measures to
reduce or eliminate the identified risks.
• Investigating and preparing investigations report on all incidents occurring on Client sites.
• Ensuring that Inspectors carry out checks and supervision on all contracts under their area of jurisdiction.
• Carrying out spot checks and impromptu visits to ensure that deployed security guards are executing their duties in line with Client
expectations.
• Periodically assessing the performance of subordinates in the department and undertaking corrective action where necessary.
Qualifications and Experience
•Degree or Diploma in Security Management from a recognized University/Institution
• A Marketing Qualification, Knowledge or background will be an added advantage.
• Clean Class Four Driver’s Licence
• At least five (4) years’ experience in the commercial security industry in a senior supervisory role e.g. the rank of Chief Security Officer and
above. Experience in the country’s national security sector at the rank of an Inspector or equivalent and above will be an added advantage.
Other Attributes
•Military or Police background is an added advantage.
• Strong operational and problem-solving skills.
• Excellent written, verbal, and telephonic communication skills.
• Excellent report writing skills
• Willingness to learn and accept constructive feedback.
• Able to work under minimum supervision
• Team player
How to Apply
•In return the company offers a competitive package commensurate with the position which will be disclosed only to shortlisted candidates.
•Interested applicants that meet the above specifications may submit their CVs via email to recruitmentvol2024@gmail.com not later than the 12th of December 2025, indicating the position being applied for in the subject line.
•only shortlisted candidates will be contacted.
