Job Description
We are looking for a proactive and detail-oriented Operations Assistant to support the day-to-day running of our security operations. The ideal candidate should be highly organized, adaptable, and able to thrive in a fast-paced environment.
Duties and Responsibilities
1. Assisting the Operations Manager with daily operational tasks.
2. Coordinating deployment of security guards and ensuring duty rosters are followed.
3. Monitoring guard performance and reporting any operational issues.
4. Handling communication between control room, supervisors, and field staff.
5. Preparing incident reports, operational logs, and other documentation.
6. Assisting with client service needs and ensuring service delivery standards are met.
7. Managing inventory of uniforms, equipment, and other operational resources.
8. Supporting recruitment, training, and induction of guards.
9. Following up on guard attendance, punctuality, and discipline.
10. Ensuring compliance with company policies and standard operating procedures.
Qualifications and Experience
Valid Security License (mandatory).
Valid Class 4 Driver’s Licence (mandatory).
Proven experience in security administration or operations coordination.
Diploma or Degree in Business Administration, Security Management, or related field is an added advantage.
At least 2 years’ experience in an operations, coordination, or administrative role.
Strong communication and organizational skills.
Ability to multitask and work under pressure.
Proficiency in Microsoft Office (Excel, Word, Outlook).
High level of integrity, reliability, and problem-solving skills.
How to Apply
Interested candidates should send their CV and cover letter to hr@lightguard.co.zw with the subject line “Operations Assistant Application" by 8 October 2025.
