Online Sales Representative
Sales & Marketing Jobs
- PLASTIC AND PIPE INDUSTRY (PV…
- Expires 25 Dec 2025
- Harare
- Full Time
Job Description
We're on the hunt for a highly motivated Online Sales Representative. This role is perfect for someone who thrives in a fast-paced, digital environment. You'll be the driving force behind our online sales, creating a first-rate buying experience for our customers.
Responsibilities
Drive online sales through effective customer engagement and innovative digital strategies.
Manage customer inquiries, providing product information and resolving any issues promptly.
Monitor sales performance, identifying trends and opportunities for growth.
Ensure the online store is always up-to-date with accurate product information and pricing.
Requirements and Skills
Proven experience in online sales or a similar role.
Excellent communication skills, both written and verbal.
Strong understanding of digital sales strategies and e-commerce platforms.
Ability to analyze sales data and provide actionable insights.
Highly organized, with the ability to manage multiple tasks simultaneously.
Customer-centric mindset, with a commitment to providing exceptional service.
Duties and Responsibilities
Perform online sales activities to achieve company sales objectives.
Identify and contact potential customers for business opportunities.
Schedule daily customer appointments and make product presentations.
Update customer database with contact details and interest information from prospective customers.
Perform daily tasks based on the assigned work plan.
Maintain profitable and productive relationships with customers.
Maintain up-to-date knowledge about product information and promotions.
Communicate with customers through phone, e-mails, chats, and personal visits.
Respond to customer queries promptly and professionally.
Work independently or in a team to achieve the monthly sales quota.
Provide excellent services and ensure customer satisfaction.
Develop sales strategies and determine sales forecast and projections.
Stay abreast with online marketing trends and competitors.
Qualifications and Experience
Degree or diploma: A degree or diploma in Sales, Marketing, Business Management, or a related field is often an advantage or requirement.
Certificates: Certificates in Digital Marketing, Online Sales, or specific industry areas (like long-term insurance) can be beneficial.
Experience
Proven sales experience: At least 1-year of experience in a sales role is a common requirement.
Online sales experience: Previous experience in digital marketing, e-commerce, or telesales is essential.
How to Apply
dumi@plasticpipe.co.zw
