Job Description
OFFICE ASSISTANT
1 post
Grade: A3 Reference: ZICC/HR2/2026/30 Reports To: Administration Officer Employment: Permanent Duty Station: Head Office, Harare Closing: 30 Oct 2026, 16:30 CAT
Purpose of the Position
Provide cleaning, hospitality, mail dispatch, reprographic and general support services to maintain a clean, professional and functional office environment.
Duties and Responsibilities
- Hospitality: Prepare and serve refreshments for Commissioners, executives, staff and visitors; keep beverage stations hygienic.
- Meeting Room Set-Up: Prepare and arrange meeting venues; service meetings and reset rooms promptly afterwards.
- Mail Dispatch: Collect, sort, record and distribute internal files and correspondence; deliver external mail to ministries and stakeholders and obtain signed acknowledgements.
- Office Hygiene: Clean assigned offices, corridors and meeting rooms; sanitise equipment, empty waste receptacles and replenish cleaning supplies.
Qualifications and Experience
* Minimum of five (5) Ordinary Level passes, including English Language.
* A certificate in Hospitality, Food and Beverage, Customer Care or Office Services is an added advantage.
* Entry-level post; prior experience in office support or corporate hospitality is an added advantage.
How to Apply
SECTION 3: HOW TO APPLY
1. Application dossier
Each application must contain the following, in this order:
* An application letter stating the position applied for and its reference number (e.g. ZICC/HR2/2026/13 – Investigator). A separate application is required for each position.
* A detailed curriculum vitae with complete employment history and dates.
* Certified copies of the National Identity Document and Birth Certificate.
* Certified copies of academic and professional certificates and academic transcripts.
* Certified copies of current professional registrations and practising certificates where the position requires them (Council of Social Workers, Allied Health Practitioners Council of Zimbabwe, Law Society of Zimbabwe, PAAB/ICAZ, Traffic Safety Council of Zimbabwe).
* Names of at least three (3) professional referees, with verifiable telephone numbers and email addresses.
2. Submission
By hand delivery or registered post: In a sealed envelope clearly marked “VACANCY: POSITION TITLE – REF: ZICC/HR2/2026/POSITION No.”, addressed to:
The Human Resources Department Zimbabwe Independent Complaints Commission First Mutual Building, 99 Jason Moyo Avenue Harare, Zimbabwe
By email: to hr@zicc.org.zw, with the position title and reference number in the subject line and all documents attached as PDF files.
3. Closing date
Applications must be received by 16:30 hours (CAT) on Friday, 30 October 2026. Late, incomplete or incorrectly marked applications will not be considered.
4. Equal opportunity
The Commission is an equal opportunity employer committed to gender equity, diversity and non-discrimination. Qualified women and persons with disabilities are strongly encouraged to apply.
5. Vetting, canvassing and communication
Shortlisted candidates will be subject to background checks, verification of academic and professional credentials, and standard state security vetting. Canvassing in any form, direct or indirect, will result in immediate disqualification. Only shortlisted candidates will be contacted; applicants who have not heard from the Commission within thirty (30) days of the closing date should consider their applications unsuccessful.
6. Protection of personal information
Personal information submitted will be used solely for this recruitment process and handled in accordance with the Cyber and Data Protection Act Chapter 12:07.
