IT Support Officer (Equivalent of Motor Indus, NEC Grade 10)
Ict & Computer Jobs
- Toyota Zimbabwe
- Expires 25 Jun 2021
- Bulawayo
- Full Time
Job Description
Applications are solicited from suitably qualified and experienced persons to fill in the position of IT Support Officer that has arisen at our Msasa Branch on permanent basis.
Reports to: IT & Projects Manager
Duties and Responsibilities
Duties Include
• Provide support to users on all hardware and software related problems as FIRST LIASON with prompt escalation of unresolved mills to Level 2 within agreed timeframe.
• Managing or user calls (including SAP related problems) received from the users requesting aSS.L.1110e.
• Train users on proper use of computer equipment and standard applications e.g. familiarization of SAP, M-files. Microsoft Office Applications, Service Desk usage and any other application supported by Me IT department.
• Check that business systems are fully operational throughout each business day.
• Assist in -month end" processes la each month end date as scheduled and as assigned.
• Ensure critical equipment is secure. always protected, running satisfactorily and that backups are carried out per sulfide. procedure.
• Monitor computer equipment to ensure that no unlicensed or pirated software is in use and report any breach to the Systems Administrator.
• Ensure Dealer network integration applications arc up to date and that a register is maintained Mr management and control.
• Assist in the backend development of the Toy. website, intranet portal and processes with other departments
• Share with the team. issues of IT developments. latest technologies. projects, and opportunities for technological innovations that will improve organizational process.
Qualifications and Experience
• A Bachelor's Degree in Information Technology (IT, equivalent qualification. • Minimum years' experience in information technology • Strong coordination and planning ski. • Certification in MI. will he an added advantage • Sound knowledge of CISCO, Windows Server Administration. Hyper V and Fortinet • Have a valid Driver’s License
How to Apply
Must be available to start immediately. Urgently apply if you are interested and attach your CV in word format to nrukweza@toyota.co.zw
