IT Student on Attachment/Learner
Attachment & Internship Jobs
- Old Mutual Zimbabwe
- Expires 23 Nov 2021
- Bulawayo
- Internship
Job Description
The learner will be trained in various aspects of IT Operations which include but not limited to: -
Duties and Responsibilities
Providing and maintaining a Service Desk facility for business areas.
Providing logging functionality for issues or requests within the business.
Forwarding logged requests to appropriate resources for resolution.
Providing updates and communication facilities for all logged requests.
Providing Service Desk facility for business areas supported to identify issues and requests for resolution.
Analysing logged requests and allocating to correct resource for resolution.
Providing first-line support where applicable.
Updating and maintaining current status of logged requests.
Maintaining communication to business areas on all downtime issues.
Maintaining and communicating all system availability and change control requests.
Ensuring management information is available at appropriate time.
Qualifications and Experience
Skills
Education
Bachelor of Information Technology (BIT)
