Job Description
St Anne`s Hospital as a private multi-faceted institution within the health sector aims at empowering students with practical skills in information technology. Our mission is to equip the next generation of Information Technology professionals with the decorum needed to support, innovate and secure the digital infrastructure of modern systems, specifically tailored in the healthcare environment. With this reason our institution is seeking a dedicated individual to join our team.
Duties and Responsibilities
-Respond to user requests for service, troubleshoot problems and help develop
solutions.
-Support PC hardware components, desktop operating system software, and application
software.
-Perform minor repairs to equipment and arrange for other servicing needs.
-Identify and report system issues to vendors. Monitor and test resolution of those
issues sent to vendors.
-Monitor antivirus software and updates and repair computers infected with spyware,
adware and/or viruses.
-Monitor backup systems and procedures to ensure data security.
-Record activities, solutions and other responses to request for service.
-Assist in maintaining inventory records and documentation for equipment.
-Consult with vendors, perform research and evaluate products to assist in the selection
and purchase of equipment and installation or upgrade of systems.
-Assist users in determining appropriate software solutions to meet needs.
-Develop and provide user training for basic hardware and software use.
-Provide backup technical support for network including router, firewall, and wireless
access points.
-Any other duties that may be prescribed by the supervisor.
Qualifications and Experience
Studying towards a Bachelor’s degree in Information Technology, Computer Science, or related field
Knowledge of computer systems and software
Knowledge of network and system security
Familiarity with hardware and software installation
Excellent problem-solving and troubleshooting skills
Strong communication and customer service skills
Able to work independently and as part of a team
Able to learn quickly and adapt to changing technology
How to Apply
Prospective candidates in possession of the above qualifications should send applications together with current detailed CV’s to recruitment@stanneshospital.co.zw and mention the position being applied for in the subject matter.
Deadline for receipt of applications is Tuesday, the 29th of JULY 2025 at close of business.
