IT HELPDESK (Fixed Term Contract) : Chartered Accountants Academy Chartered Accountants Academy



Job Summary


Chartered Accounts Academy Is Looking For An IT HELPDESK (Fixed Term Contract)

Duties and Responsibilities


DESCRIPTION

Provide technical assistance and support for incoming queries and issues related to computer systems, software (WordPress, Linux and Microsoft based applications), and hardware.
Respond to queries either in person or over the phone.
Write IT training manuals and exercise relevant trainings to users
Maintain daily performance of computer systems.
Walk clients through problem-solving process.
Install, modify, and repair computer hardware and software.
Run diagnostic programs to resolve client problems.
Install computer peripherals for users.
Gain feedback from customers about computer usage.
Run reports to determine malfunctions that continue to occur.

Qualifications and Experience


QUALIFICATIONS AND EXPERIENCE:

Higher National Diploma in Computer Science or equivalent
1-year experience in a similar role

How to Apply


HOW TO APPLY

Send application letter and CV to recruitment@caa.ac.zw not later than 21 June 2022. Only shortlisted candidates will be contacted.


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