You will be responsible for investigating issues, involving alleged violations of laws, regulations, Company policies and the company’s Code of Conduct. The successful individual will manage a caseload of numerous investigations, working both autonomously and collaboratively to conduct prompt, thorough, and fair investigations.
The responsibilities of this role include, but are not limited to, the following:
• Manage complex investigations from intake to completion, including conducting investigative interviews, reviewing, analyzing, and synthesizing documents and data collected as a part of the investigation process.
• Draft detailed investigative reports and make objective and analytically sound findings, providing recommendations and advice for corrective action.
• Interact with employees at all levels, helping to develop understanding, transparency, and trust around the company’s investigation function.
• Train ER Colleagues and business partners in respect of investigation work.
• Help develop long-term solutions for systemic issues.
• Directly responsible for the retail locations and warehouses in areas allocated.
• Accountable for initiating and closing investigations on internal theft.
• Meet recovery and arrests targets
• Conduct inventories, audits of deposit procedures, daily media, stockrooms and refunds
• Meet shrink results targets
• Interrogate and investigate company losses and meet admissions targets
• 2+ years experience within an investigator position or HR Generalist position handling workplace investigations;
• Experience leading investigations and analyzing and communicating results to senior leadership.
• Experience working with case management or other investigators' tooling/systems.
• Ability to assist with training and facilitation functions In both large and small group settings required; strong public speaking skills preferred.
• Possess excellent listening, verbal and written communication skills necessary to conduct inquiries and investigation interviews; demonstrating strong critical thinking, analytical, research and problem-solving skills.
• Ability to remain completely objective when gathering Information during the inquiries and investigation process.
• Ability to work efficiently either independently or collaboratively under demanding and difficult circumstances and must be able to work under tight time constraints to accomplish assignments.
• Must have strong computer skills including MS Office Suite.
Send detailed cv clearly specifying the job you are applying for to flexivacancies@gmail.com