Information Technology and Communication Officer
Ict & Computer Jobs
- Karo Platinum
- Expires 20 Nov 2025
- Mhondoro–Ngezi District
- Full Time
Job Description
Provide hands-on ICT support and play a key role in implementing strategic technology projects that enhance digital capabilities, streamline operations, and strengthen infrastructure resilience.
Duties and Responsibilities
PRIMARY ACCOUNTABILITIES
ICT Support and Maintenance
Deliver frontline technical support for hardware, software, networks, and communication systems, resolving issues promptly to minimize downtime in mining operations.
Maintain and upgrade ICT infrastructure, including servers, databases, and cybersecurity measures, to ensure resilience against disruptions in remote mining sites.
Collaborate with mining contractors to integrate ICT tools, such as real-time monitoring systems for production data and equipment tracking.
Strategic Project Implementation
Lead the rollout of technology projects, including digital transformation initiatives like data analytics platforms and IoT integrations.
Assess and implement software solutions (e.g., ERP systems, mine planning tools) to streamline workflows, enhance data security, and support compliance with Zimbabwean regulations.
Conduct risk assessments for ICT vulnerabilities and develop contingency plans to safeguard critical operations in fault-prone or variable environments.
Collaboration and Training
Work closely with technical, operations, and finance teams to align ICT strategies with business goals, facilitating seamless data exchange with contractors.
Provide training and knowledge transfer to staff and contractors on ICT best practices, ensuring adoption of tools that improve production efficiency and safety.
Monitor emerging technologies and recommend innovations to enhance digital capabilities in the Great Dyke's challenging stratigraphy.
Compliance and Reporting
Ensure all ICT activities comply with data protection laws, industry standards, and company policies, including audits for cybersecurity and system integrity.
Prepare reports on ICT performance, project outcomes, and cost efficiencies, contributing to monthly reconciliations and strategic planning.
KEY OUTPUTS (DELIVERABLES)
Reliable ICT infrastructure with 99% uptime, supporting uninterrupted mining activities.
Comprehensive training programs delivered to teams, with high adoption rates.
Accurate monthly ICT reports and compliance audits with zero major incidents.
Enhanced digital resilience, including secure data integration with contractors.
Qualifications and Experience
QUALIFICATIONS AND EXPERIENCE
Degree in Computer Science or equivalent.
Minimum of three (3) years’ post-qualification experience in ICT support and project implementation, preferably in mining or industrial sectors.
Proven track record in managing ICT infrastructure in dynamic environments, with familiarity in tools like network management software, cybersecurity protocols, or mining-specific applications (e.g., Surpac integration).
Experience in contractor collaboration and working in international or resource-intensive settings is desirable.
PERSONAL ATTRIBUTES
Technically proficient and innovative.
High integrity with a focus on data security.
Strong problem-solving and analytical skills.
Collaborative and adaptable in fast-paced, start-up environments.
Excellent communication and training abilities.
MEASURES OF EFFECTIVENESS
Achievement of ICT uptime and project delivery targets.
Zero significant cybersecurity incidents or system failures impacting operations.
Positive feedback from users and contractors on support quality.
Cost savings through efficient ICT management and innovations.
Strong compliance records and contributions to operational efficiency goals.
Closing Date: 20 November 2025
How to Apply
