ICT Assistant
Ict & Computer Jobs
- National Biotechnology Author…
- Expires 28 Jul 2025
- Harare
- Full Time
Job Description
The National Biotechnology Authority is seeking a motivated and enthusiastic individual for the position of ICT Assistant. This hands-on role is ideal for candidates who are passionate about information and communication technology and eager to support the organization’s technological needs. Competent candidates are encouraged to apply.
Duties and Responsibilities
Initiate ICT related requests by:
• Providing approved specifications to Procurement.
• Submitting the approved requests.
Check Hardware and systems functionality by:
• Inspecting user devices for faults or performance issues.
• Identifying software malfunction on user machines.
• Confirming antivirus status and Windows updates.
• Testing internet and network access regularly.
Install ICT equipment and software by:
• Setting up computers, printers, and other peripherals.
• Installing approved software and drivers.
• Configuring network settings according to policy.
Update software and system components by :
• Applying routine software patches and antivirus updates.
• Updating operating systems as directed.
• Maintaining update logs.
Repair Hardware and Software peripherals by:
• Establishing hardware, software and peripherals that need attention.
• Replacing and/ or assembling hardware components with new materials.
• Resolving network connectivity.
• Testing hardware and software performance.
• Registering jobs into the logbook.
Maintain ICT inventory by:
• Recording new ICT hardware and equipment and transfers.
• Tracking repairs and replacements.
• Providing asset issuing forms to the recipients.
• Reporting missing or faulty equipment.
Perform Onsite and on-call Support by:
• Attending to Stakeholders on-call and on-site issues.
• Helping set up and label network cabling.
• Supporting basic testing of switches and routers.
• Rebooting servers or equipment when instructed.
Support Meetings and training sessions by:
• Setting up projectors, laptops, and other tools.
• Testing and troubleshooting connectivity in meeting rooms.
• Providing standby technical support during sessions.
Perform Routine system checks by:
• Checking disk space usage and performance logs.
• Implementing daily data backups.
• Restarting systems as directed.
Clean hardware and peripherals by:
• Removing dust from keyboards, monitors, and CPUs.
• Disinfecting shared devices.
• Reporting visible wear and tear to supervisor.
Observe Safety and security protocols by;
• Following data protection policies.
• Locking workstations after use.
• Reporting any suspicious access or malfunctioning systems.
Produce Physical Permit and Receipt Books by;
• Preparing and processing permit and receipt books to be used as backup at the Ports Office and Head office.
• Printing and binding the books before submission to the Finance Department for dispatch.
Qualifications and Experience
• A Diploma in Computer Hardware, Computer and Information Systems or equivalent.
CRITICAL/ TECHNICAL COMPETENCIES REQUIRED:
• Hardware technical skills
• Communication skills
• Communication skills
• Adaptability and cross functional
• Team Management
• Knowledge of Operating systems
• Cloud computing and virtualisation knowledge
How to Apply
Applicants who meet the set criteria should submit their application letters and a detailed Curriculum Vitae in pdf format to vacancies@nba.ac.zw not later than the 28th of July 2025, clearly labelled ICT Assistant in the subject line.
