Job Description
Responsible for maintaining cleanliness and hygiene in guest rooms and public areas, including changing linens, restocking amenities, dusting, and vacuuming, and ensuring guest satisfaction through prompt service. Key duties include performing daily cleaning routines, managing laundry, reporting maintenance issues, and adhering to safety and sanitation standards to provide a comfortable and welcoming environment for lodge guests.
Duties and Responsibilities
Key Responsibilities
1. Guest Room Maintenance:
Clean and tidy guest rooms, including dusting furniture, wiping surfaces, and sanitizing bathrooms.
Make beds, change linens, and replace used towels according to lodge standards.
Replenish guest supplies, toiletries, and amenities.
Empty trash bins and ensure proper disposal of waste.
2. Public Area Cleaning:
Maintain the cleanliness of common areas such and other facilities.
Sweep, mop, and vacuum floors to keep them spotless and safe.
3. Laundry Services:
Handle guest laundry requests, including collecting, washing, drying, and ironing.
Handle lodge laundry including collecting, washing, drying, and ironing.
Manage and stock clean linens and towels in the linen room.
4. Guest Service & Safety:
Respond to guest requests for items like towels or cots in a prompt and courteous manner.
Report any maintenance issues, damages, or safety hazards to management.
Maintain a clean and organized housekeeping cart and ensure supplies are restocked.
5. Hygiene & Sanitation:
Ensure high standards of hygiene are maintained throughout the lodge.
Follow all safety protocols and sanitation policies to prevent contamination and accidents.
Qualifications and Experience
Skills & Qualifications
• Ability to speak both Ndebele and Shona • Physical stamina to perform demanding cleaning tasks. • Attention to detail to ensure every area is immaculate. • Strong communication skills to interact with guests and team members. • Ability to work independently and as part of a team. • Familiarity with cleaning equipment and proper sanitation practices.
How to Apply
Email cv to - reservations@gardenviewguesthouses.com
Application deadline: 10 October 2025Start date: ASAP
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