Job Description
Location - Harare Job Description
Providing efficient and courteous customer service to patients and visitors of the hospital
Duties and Responsibilities
Duties and Responsibilities
• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting medical aid claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
• Receipts cash, reconciling receipts and perform banking daily.
• Attending to emails
Qualifications and Experience
Hospital Receptionist Skills
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to remain calm under pressure
• Ability to multitask
• Proficiency with computers and office equipment
• Good organizational skills
• Ability to follow instructions
• Motivated and reliable
Candidate Requirements
• 5 “O” Levels including Maths and English Language
• Diploma in Secretarial Studies, Diploma in Health Services Management or equivalent.
• Front office experience in a Healthcare or related environment
• Knowledge of New Health 263 system is a distinct advantage
How to Apply
Interested candidates are required to send detailed CVs and certificates to email address admin@alftinventures.co.zw not later than 18 September 2026
