Job Description
Suitably qualified, experienced and motivated candidates are invited to apply for the position of Head Digital Transformation which has arisen within the Technology Services Department..
Job Purpose
• To evaluate the completeness, accuracy and optimisation of the Bank's revenue performance in line with set standards.
Duties and Responsibilities
The successful candidate will be responsible for the following, among others:
• Researching the strategic initiatives required and identifying the nature and type of transformation technology required to achieve the set objectives.
• Reviewing and analysing the market transformation trends.
• Identifying customer digital transformation needs through following and studying social media platforms, pre-planned workshops, seminars and other fora.
• Researching and identifying the technical and human resources required to manage the department.
• Submits the annual plan to the CTO for approval and devolves the plan into quarterly and monthly plans.
• Discusses and agrees these plans with the direct reports.
• Agrees goals, objectives, time lines and estimated costs with the direct reports.
• Manages the daily stand up meetings to review progress and deadlines, identify impediments, and reset the departmental objectives and timelines.
• Meets with external stakeholders (vendors and partners) on a minimum monthly basis to review current work, reprioritize and plan for the future.
• Collaborates with other Technology Heads and develops the CAPEX and OPEX departmental budgets for inclusion in the Technology Services budget.
• Submits the budget to the CTO for approval.
• Manages and monitors the digital transformation budget, identifies variances and takes appropriate action through the direct reports.
• Reviews the software architecture design and contributes to the optimisation of the architectures.
• Receives daily system performance reports and checks system stability and takes appropriate action through the architect.
• Contributes to and manages the design, implementation and maintenance of the data science platform.
• Contributes to the designing and setting up the Data Warehouse.
• Plans and assigns the software development projects (such as mobile apps, web portals) to direct reports based on the functional specifications.
• Reviews recommendations for innovative solutions (Artificial Intelligence, Machine Learning, Robotic process automation and research documentation).
Qualifications and Experience
• Degree in Technology, Computer Science or equivalent
• Post graduate qualification MBA or MSC as an advantage
• Minimum of 2 Industry certifications in Digital Transformation
• 6 to 8 years' experience in a similar or related environment, with a minimum of 2 or more years' management position
• Experience in the Fin-Tech field will be an added advantage.
How to Apply
Interested persons that meet the above requirements should submit soft copies of their CVs to appointments@stewardbank.co.zw with the title, Head Digital Transformation clearly written in the subject line. Closing date for all applications is 13 July 2020. Please note that only shortlisted candidates will be contacted.
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