Guesthouse Attendant (1 Post)
Tourism, Hospitality, Hotel Jobs
- Bindura University of Science…
- Expires 04 Sep 2023
- Harare
- Full Time
Job Description
Guesthouse Attendant (1 Post)
Duties and Responsibilities
Duties and Responsibilities
Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room;
Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction;
Change bed linen and make beds;
Replace used towels;
Sweep and mop floors and carpets;
Dusting furniture;
Replenish bath care products (e.g. soap and shampoo);
Restock beverages and food items in the mini-bar;
Clean public areas such as corridors;
Report any technical issues and maintenance needs;
Address guests’ queries (e.g. on additional services);
Help guests retrieve lost items;
Ensure all assigned rooms are clean and tidy by the end of the shift;
Must be able to prepare all the types of meals as requested by the customers.
Qualifications and Experience
Qualifications and Experience
Must possess a Diploma in Tourism and Hospitality Management or its equivalent;
A degree in Tourism and Hospitality Management would be an added advantage;
A minimum of five (5) Ordinary Level passes including English Language;
At least one (1) year experience in a Clerical/Reception work;
Proficiency in Ms Office and Ms Excel, good communication skills and good telephone manners are a prerequisite;
The candidate should also be confident, fluent, flexible, reliable, possess a pleasant personality with a professional appearance and able to work independently;
Work experience as a Room Attendant would be an added advantage;
Experience with industrial cleaning equipment and products;
Good physical health and stamina;
Flexibility to work in shifts;
Ability to work with little or no supervision while meeting high-performance standards;
Excellent organization and supervision skills;
Ability to follow instructions;
Ability to work nights, weekends and holidays with schedule flexibility.
How to Apply
APPLICATION PROCEDURE:
Interested and qualified persons should send one set of their application merged in continuous pdf format to recruitment@buse.ac.zw consisting of the application letter, certified copies of educational certificates, transcripts, National ID, Birth Certificate and a Curriculum Vitae giving full personal details including full names, place and date of birth, qualifications, previous employment and experience, telephone number, present salary, date of availability, names, e-mail addresses and telephone numbers of at least three referees.
Applications should clearly indicate the “Post” which is being applied for in the subject line and addressed to:
The Assistant Registrar-Human Resources
Bindura University of Science Education
P Bag 1020
Bindura
Only shortlisted candidates will be responded to. The closing date for the receipt of applications is Monday, 04 September 2023.
