Guest House Administrator (Bulawayo Based Applicants only)
Tourism, Hospitality, Hotel Jobs
- Nissi Global
- Expires 30 Jun 2025
- Bulawayo
- Full Time
Job Description
The Guesthouse Supervisor is responsible for overseeing the daily operations of a guesthouse. This includes managing staff, ensuring the property is well-maintained, and providing a welcoming experience for all guests. The ideal candidate will have excellent customer service skills, an eye for detail, and the ability to handle multiple tasks efficiently. Should be a mature experienced and above 25 years of age. Must have at least a Certificate or Diploma in Hospitality or Hotel & Catering Management and at least 3 years of relevant experience.
Duties and Responsibilities
Supervise and manage guesthouse staff
Ensure high standards of cleanliness and maintenance throughout the property
Address and resolve guest complaints and issues promptly
Coordinate guest check-in and check-out processes
Monitor and manage inventory of supplies and amenities
Prepare and manage budgets for the guesthouse operations
Implement and enforce health and safety regulations
Plan and organize events or activities for guests
Oversee reservations and handle booking inquiries
Conduct regular inspections of rooms and common areas
Qualifications and Experience
Must have at least a Certificate or Diploma in Hospitality or Hotel & Catering Management and at least 3 years of experience in a related field. Must be proficient in Microsoft Office.
Proven leadership and supervisory experience
Strong interpersonal and communication skills
Excellent problem-solving abilities
Ability to work flexible hours, including weekends and holidays
Proficiency in Microsoft Office and hospitality management software
How to Apply
Submit CV via email to:
State the job you are applying for:
property@nissiglobal.co.za
(Only Bulawayo Based Applicants)
