Job Description
Job Summary:
Main responsibility is receiving Bed and Breakfast Guests and managing the upkeep of the Bed and Breakfast Facility.
Duties and Responsibilities
Duties and Responsibilities:
• Check in and check out of guests
• Ensuring outstanding customer care at all times.
• Maintains a friendly, professional, cheerful and courteous demeanor at all times.
• Accurately answers inquiries from potential guests and accepts guest house reservations.
• Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency.
• Billing & receipting all financial transactions.
• Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion.
• Preforming daily housekeeping duties
Qualifications and Experience
Qualifications:
• 5 O levels including Mathematics and English
• Diploma / Degree in Tourism and Hospitality an added advantage
• Experience: at least 3 years’ experience in Hotel industry within a similar position.
How to Apply
The vacancies are based in Harare and interested candidates should submit their applications together with Curriculum Vitae certified copies no later than 5 May 2021
email address: toroexpresshr@gmail.com
