Job Description
Our Client is a well-established automotive repair facility dedicated to delivering exceptional service and quality repairs to our customers. They are currently seeking an experienced Estimator to join the team. The ideal candidate will play a key role in assessing vehicle damage, preparing accurate repair estimates, and ensuring a smooth and transparent process for our customers.
Duties and Responsibilities
1. Damage Assessment:
Conduct thorough inspections of damaged vehicles to assess the extent of repairs needed.
Document and photograph vehicle damage to support the estimation process.
Identify additional repairs or parts required during the repair process.
2. Estimation:
Prepare accurate and detailed repair estimates using industry-standard estimating software.
Collaborate with the repair team to ensure estimates align with labor and material costs.
Provide clear explanations to customers regarding repair procedures and cost breakdowns.
3. Customer Communication:
Interact with customers to explain the repair process, answer questions, and address concerns.
Maintain regular communication with customers regarding the status of repairs and any changes to the initial estimate.
Provide exceptional customer service to enhance overall satisfaction.
4. Collaboration:
Work closely with the repair team, parts department, and management to ensure smooth coordination of repair processes.
Collaborate with insurance adjusters to facilitate the claims process and address any discrepancies.
5. Quality Assurance:
Monitor the repair process to ensure work is completed according to the initial estimate and industry standards.
Conduct final inspections to verify that all repairs meet quality expectations.
6. Prospecting for new clients
Qualifications and Experience
Any related qualification in the related field.
Proficiency in mathematics, statistics and data analysis
Excellent analytical skills and attention to detail
Report writing and strategic planning skills
Familiarity with analyzing requirement data to develop material and cost estimates for large projects
Expertise with analytic tools, such as spreadsheets and database managers
Ability to read and interpret technical documents
Excellent written communication and interpersonal skills
Exceptional time management skills
Proven experience as an Auto Body Repair Estimator, with a deep understanding of auto body repair processes.
Knowledge of Zimbabwean automotive industry standards and repair methodologies.
Excellent communication and customer service skills.
Proficiency in using industry-standard estimating software.
Attention to detail and accuracy in estimating repair costs.
Ability to work collaboratively in a fast-paced environment
How to Apply
If you meet the above criteria, you are the ideal person we are looking for and you wish to be considered for this career opportunity send your Curriculum Vitae to certifiedtalents.recruit@gmail.com
