Customer Service Representative
Media, Pr & Communication, Graphic Design Jobs
- Expires 23 Sep 2024
- Harare
- Full Time
Job Description
Job Title: Customer Service Representative
Location: Harare, Zimbabwe
Job Description: We are seeking a dedicated and well-spoken Customer Service Representative to join our team in Harare. The ideal candidate will be responsible for providing exceptional customer support and ensuring customer satisfaction.
Duties and Responsibilities
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat.
Resolve customer issues in a timely and efficient manner.
Maintain accurate records of customer interactions.
Collaborate with team members to improve customer service processes.
Qualifications and Experience
Requirements:
Ability to type at least 25 words per minute.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Previous customer service experience is a plus.
How to Apply
How to Apply: Interested candidates should send their CV and a cover letter to tgjoinus@gmail.com by 23 September 2024.
