CUSTOMER LIAISON OFFICER – CROCO (NISSAN, TOYOTA, FORD) HARARE
Engineering Jobs
- Croco Motors
- Expires 20 Nov 2023
- Harare
- Full Time
Job Description
Applications are invited from interested and suitably qualified persons to fill in a vacancy that has arisen in the Group.
Duties and Responsibilities
• Create outstanding customer confidence in the services offered by the company by ensuring a professional performance and exceptional commitment to customer care.
• Be accessible as the first point of contact between the organization and customers.
• Ensure customer awareness of all products and services available by professional presentation and demonstration.
• Promote and prospect the business as directed with confidence and commitment.
• Identifies and exploits new business opportunities.
• Maximize profitability by professionally selling products, service and repair work as appropriate to customer needs.
• Conduct client visits and maintain regular contact with customers to ensure that they are provided with all the necessary support.
• Give constant feedback to customers via email, phone calls or in person.
• Monitors feedback from customer to measure their satisfaction with company products and services.
• Enhance the reputation of the business at every opportunity when interacting with others.
• Gathers market intelligence.
• Maintains good liaison with all stakeholders.
• Prepares reports as requested.
Qualifications and Experience
• A Marketing qualification
• Technical know -how will be an added advantage.
• Must be in possession of a class 4 driver’s license.
• Excellent administrative skills
• Self-driven and decision making
• Good communication and interpersonal skills.
• Ability to work under pressure.
How to Apply
Interested qualified candidates should send their applications to Human Resources Department, through email to recruitments@crocoholdings.co.zw no later than Monday 20th of November 2023, stating the job applied for in the email subject.
Please note that only shortlisted applicants will be responded to.
